Team Lead Site Reliability Engineer

What youll be doing:

• Leading the SRE team setting objectives and guiding the team towards achieving high reliability while balancing cost and performance SLAs.

• Collaborating with platform & product engineering teams to embed reliability and operational best practices into the software development lifecycle.

• Developing and implementing SRE policies and practices including service level objectives (SLOs) service level indicators (SLIs) and error budgets.

• Driving automation across operations to reduce toil improve system performance ensure scalability with a reasonable amount of allergic response towards repetitive manual work.

• Overseeing incident management post-mortem analyses and root cause investigations to prevent future outages and enhance system reliability.

• Facilitating capacity planning and scalability exercises to manage growth and ensure the efficient use of resources.

• Facilitating disaster recovery plans & testing to ensure business continuity for our customers webstores.

• Encouraging a culture of continuous improvement by mentoring team members and fostering innovation within the team.

• Staying up to date with the latest trends and technologies in SRE and advocating for their adoption where appropriate.

Qualifications : What youll bring:

• Bachelors or Masters degree in Computer Science Engineering or a related technical field.

• At least 5 years of experience in Site Reliability Engineering with 2 years in a leadership or management role.

• Proven hands-on expertise in Microsoft Azure including designing deploying and managing cloud-native infrastructure. Experience with container orchestration (e.g. Kubernetes) is required.

• A deep understanding of network protocols load balancing and high availability configurations.

• Experience in applying software development solutions to SRE and familiarity with programming languages such as (preferably) PowerShell and C# or else Python Go Java etc.

• Experience with automation tools infrastructure as code (e.g. Terraform Ansible).

• Proficiency in monitoring and logging tools (e.g. Prometheus Grafana ELK Stack) and in implementing comprehensive monitoring solutions. Dynatrace knowledge is a plus.

• Excellent problem-solving skills with a proven ability to tackle complex issues under pressure.

• Outstanding leadership qualities with a track record of mentoring and developing high-performing teams.

• Exceptional communication and collaboration skills capable of working effectively with cross-functional teams.