Yadav Enterprises
Team Member
- Compensation
- Not disclosed
- Location
- Woodland, California, United States
- Work setup
- Not specified
- Seniority
- Not specified
- Employment
- Not specified
- Experience
- Not specified
- Category
- Retail
- Posted
Skills
Must have
- Experience – Guest service or food cook/preparation experience helpful; comfort working in a high volume, fast-paced restaurant environment.
- Knowledge/Skills/Abilities - Must be at least 16 years old. Understands and communicates clearly in English, may require ability to speak another language based on location of restaurant. Ability to r
- Physical Requirements - Ability to stand and walk approximately 90%-95% of shift and move freely throughout the restaurant; ability to lift and carry 15-25 lbs. Ability to listen to guests’ orders, op
- REASONABLE ACCOMMODATION: Jack in the Box, Inc. and its affiliates will make reasonable accommodations to allow a qualified individual with a disability to enjoy equal employment opportunities and to
- This job posting is for a position in a restaurant owned and operated by an independent franchisee, not Jack in the Box Inc. This means the independent franchisee, and not Jack in the Box Inc. will be
Full description
Team Member
POSITION SUMMARY: Responsible for delivering an exceptional guest experience by consistently providing excellent service, great tasting/quality food, and a clean restaurant environment for all guests by performing one or more workstations in accordance with JIB procedures, systems, and standards, and 20/20 guest expectations.
Guest Expectations
Well-Trained
- (Hassle Free) Always says “YES” to the guest and works with the team to help solve problems; follows the 3-steps (Listens, Says Sorry, Makes it Right) if a problem occurs; and uses JIB Smart Selling standards as appropriate.
- Is very knowledgeable and answers guest questions quickly and accurately
- Is well prepared and remains calm and productive during busy times; does not look rushed.
Neat and Well -Groomed
- (Clean) Follows JIB uniform and grooming standards.
- Cares about looking nice and professional; shirt is tucked in; hair is contained via a hat, visor and/or hairnet, and uniform is clean and unwrinkled.
Friendly
- (Friendly) Acknowledges each guest with a smile, treats everyone with care and respect, always has a positive and friendly attitude.
- Makes guests feel welcome and special by being ready, smiling, and connecting.
- Follows the JIB Hospitality Model on how to treat guests.
Well-Staffed
- (Clean) Maintains restaurant cleanliness (interior/exterior).
- Is ready and prepared to serve guests as they arrive.
- Is organized and responsible.
- Asks for help, when necessary, to meet guests’ needs.
- Is a good team player and assists co-workers when able.
- Follows the JIB Restaurant Policies and Rules in regard to scheduled working hours, breaks, and timekeeping.
Food Tastes Great
- (Food Quality) Makes sure the food looks and tastes great and is high quality.
- Cares about food presentation; takes the extra time if needed.
- Ensures taste, appearance, and temperature standards are met for all products.
Consistent and Quick Service
- (Fast) Shows a sense of urgency, hustles, begins cooking and assembling orders immediately, greets guest.
- Offers consistent, quick service and is always ready and prepared.
Order Accuracy
- (Accurate) Communicates and works with team to ensure order is accurate for the guest, repeats orders following JIB standards.