Technical Account Manager – Cloud

Salary: Rp 15.000.000 – Rp 20.000.000 per month

About the role

PT DyKa Konsultama is seeking a Technical Account Manager to support a leading ICT company. This role focuses on cloud migration, solution delivery, and customer engagement throughout the project lifecycle.

Key responsibilities

• Assess customer requirements and provide cloud migration solutions that address business and technical challenges

• Support consulting, planning, architecture design, and implementation for large-scale cloud migration projects

• Design cloud solutions covering networking, high availability, scalability, and security

• Lead the preparation of system testing plans, test cases, and test result reports

• Manage on-premises-to-cloud and cloud-to-cloud migration projects, including resources, schedules, milestones, and risks

• Coordinate with customers, internal teams, and external partners to ensure successful project delivery

• Provide technical guidance across cloud services, including computing, networking, storage, security, databases, big data, and middleware

About you

• Bachelor's degree in Computer Science, Information Technology, Telecommunications, Network Engineering, Electrical Engineering, Software Engineering, or a related field

• At least 3 years of experience in the cloud or ICT industry

• Experience in cloud architecture, operations, maintenance, or migration solutions

• Strong knowledge of virtualization across computing, networking, and storage, as well as public cloud services

• Experience delivering and maintaining projects using leading cloud platforms is preferred

• Fluent English and Mandarin, with the ability to communicate technical information clearly

• Strong presentation, stakeholder management, and project coordination skills

• Customer-oriented, with the ability to learn and adapt to new technologies quickly

• HCIA, HCIP, HCIE, PMP, or other relevant certifications are an advantage