Technical Business Analyst (Application Support & System Enhancements)

Our client, one of Asia-Pacific’s leading organizations is looking for:
Technical Business Analyst (Application Support & System Enhancements)Responsibilities:.

• Manage Day 2 application operations, production support, incident resolution and system stability.Investigate recurring application, infrastructure and security issues, performing root-cause analysis and coordinating resolutions.
• Gather, analyse and document business and functional requirements for system enhancements and service requests.
• Work closely with business users, developers, infrastructure teams and vendors to assess and implement system improvements.
• Coordinate User Acceptance Testing (UAT), defect resolution and system implementation activities.
• Support project managers in tracking enhancement deliverables, timelines, risks and issues.

Requirements:

• Degree in Computer Science, Information Technology, Engineering or equivalent tertiary qualification.
• Experience as an IT/Technical Business Analyst, preferably involving application maintenance, production support and system enhancements.
• Experience in requirements gathering, stakeholder workshops, business process analysis and documentation.
• Good understanding of SDLC, Agile/DevOps methodologies and UAT.
• Strong analytical, troubleshooting and problem-solving skills, with the ability to coordinate resolution of application, infrastructure and integration issues.
• Experience working on web-based applications or mobile IT projects.
• Strong communication, stakeholder management and vendor coordination skills.
• Experience in Government IT projects, Agile certification or complex application/infrastructure troubleshooting will be advantageous.

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Interested applicants can also email CV at jagveer@nsearchglobal.com (for faster processing, please state the exact job / position title applied “Technical Business Analyst (Application Support & System Enhancements)"

Only shortlisted candidates will be notified.

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EA License Number: 10C3636
EA Personnel Name: Jagveer Singh Arora
EA Personnel Registration Number: R22109615

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