Technical Business Analyst

Technical Business AnalystLocation: London (Hybrid 3 office days every 2 weeks)

Salary: £40,000 - £45,000 + Benefits

Join Talos360's Product Team

We are looking for a Technical Business Analyst to help shape the future of Talos Perform, our performance management platform. Organisations use it to run performance reviews and check-ins, set objectives, gather 360 feedback and recognise good work.

You will work across the whole product: researching and prototyping new features, refining the prompts behind our AI features, managing day-to-day delivery and helping clients with technical questions.

We are an AI-first product team. We use AI agents every day to dig into code, data and logs, build prototypes, and write specs and documentation. You don't need to be a developer, but you'll need enough technical understanding to know which question to ask, where the answer lives, and how to check what you find.

What You Will Be Doing

• Testing and refining the prompts behind our AI features, such as the AI Notetaker, and checking AI output before it reaches customers

• Researching and prototyping new features with our designer, including client interviews and usability testing

• Managing the Azure DevOps backlog, writing user stories and acceptance criteria, and running sprint planning

• Testing new features with our QA engineer and coordinating releases

• Joining sales and customer success calls to answer technical questions, and supporting onboarding (SSO, APIs, HR system integrations)

• Investigating product questions using AI tools across our data, logs and code

• Keeping our documentation and help centre up to date

What You Will Need

• Experience as a business analyst, product analyst or junior product manager at a software or SaaS company

• Experience writing user stories with acceptance criteria in Azure DevOps, Jira or similar

• Hands-on experience using AI tools, including agents such as Claude Code, Cursor or Copilot, and the judgement to check what they produce

• Confidence testing software and explaining clearly what went wrong

• Clear writing and strong attention to detail

Desirable

• Experience in HR tech or performance management

• Understanding of APIs, integrations or SSO

• Experience running user research or usability testing

• Experience writing or testing prompts for AI features