Technical Lead/Site Reliability Engineer

Job Description:Role & Responsibilities:About your role:Technical Leadership & Architecture:

• Own and drive the technical direction for your team's infrastructure systems, making architectural decisions that balance reliability, scalability, and cost.

• Design systems of moderate to high complexity using distributed systems best practices; anticipate future use cases and minimize technical debt.

• Conduct architectural reviews and advance design patterns across the organization.

• Identify and implement improvements to existing software architecture; define and expand design patterns to solve common platform problems.

• Define and enforce security best practices across team-owned systems; proactively surface gaps to senior leadership.

Reliability & Operational Excellence:

• Own the reliability posture of team-owned services, establish SLOs, monitor SLAs, and hold the team accountable to them.

• Lead incident response for complex, multi-service issues; systematically debug, identify root causes, and ensure issues do not recur.

• Establish standards for logging, monitoring, and operationalization across all team-owned systems.

• Foresee potential operational issues and implement preventative measures to safeguard the customer experience.

• Participate in and help lead the on-call rotation; ensure production systems are appropriately instrumented.

Project & Delivery Ownership:

• Act as DRI (Directly Responsible Individual) for medium-to-large SRE projects spanning months and involving cross-team collaboration.

• Partner with Engineering Managers and Product Managers to scope roadmap initiatives, break down work into actionable increments, and commit to delivery plans.

• Negotiate scope effectively when required, ensuring adjustments align with customer needs and project goals.

• Proactively identify and resolve project risks - dependencies, architectural drift, and staffing blockers - before they impact delivery.

What We Are Looking For:Required Experience:

• 9+ years of experience in Site Reliability Engineering, DevOps, or Platform Engineering in a production cloud environment.

• 5+ years of hands-on experience with AWS cloud services across compute, networking, storage, and security.

• 5+ years managing Linux-oriented production environments at scale.

• 5+ years using Infrastructure-as-Code (Terraform, CDK, CloudFormation) and/or GitOps best practices.

• 3+ years operating and troubleshooting production Kubernetes environments.