Technical Product Manager - Platform and Risk Decisioning (HCM)
Technical Product Manager owning the roadmap for TrustVision, an API-first decisioning platform unifying eKYC, face authentication, behavioral biometrics, and credit scoring for banks and fintechs. Day to day: co-designing APIs, rules engines, and case-management workflows with engineering and prototyping agentic-AI automation, on-site in Ho Chi Minh City.
- Compensation
- Not disclosed
- Location
- Ho Chi Minh City, Ho Chi Minh, Vietnam
- Work setup
- Not specified
- Seniority
- Not specified
- Employment
- Not specified
- Experience
- 8+ years
- Category
- Product
- Posted
Skills
Must have
- 5–8+ years of product management experience, including at least 3 years building B2B SaaS platforms, enterprise portals, developer platforms, API products, workflow/rules tools, case management system
- At least 2 years of exposure to fraud risk, transaction monitoring, payment risk, identity risk, KYC/eKYC, AML, authentication, credit risk, or adjacent banking/fintech risk domains
- Technical background via degree or equivalent experience in Computer Science, Engineering, Information Systems, Data, Mathematics, Statistics, or related field
- Strong ability to define platform behavior across APIs, SDKs, webhooks, logs, environments, permissions, audit trails, integrations, data flows, rules, cases, dashboards, and decision outputs
- Practical experience using AI tools to automate real workflows and prototype AI-assisted or agentic solutions, including human-in-the-loop design, verification, privacy, and quality judgment
- Ability to define success metrics, use data to improve product outcomes, and align Product, Engineering, Data Science, Sales, Solution, Customer Success, Compliance, and leadership stakeholders
Nice to have
- Experience with eKYC, identity verification, face authentication, liveness detection, behavioral biometrics, fraud management, transaction monitoring, payment authentication, credit scoring, or risk d
- Experience building developer portals, workflow builders, rules engines, case management tools, risk dashboards, API marketplaces, or decisioning platforms
- Experience building AI-powered internal tools, copilots, agents, RAG/search assistants, AI-assisted analytics, document automation, or workflow automations
Full description
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Location: Ho Chi Minh City,Ho Chi Minh,Vietnam
TrustVision is evolving from standalone identity, fraud, and credit products into a unified, API-first decisioning platform for global banking and fintech — bringing eKYC, Face Authentication, Behavioral Biometrics, and Credit Scoring into one ecosystem that helps financial institutions scale safely and intelligently.
How You'll Make an Impact
You'll help architect the core of TrustVision — the platform and console our clients' teams operate directly. You'll co-own API/backend design with engineering, build the rules engine and case-management tools fraud analysts use daily, and bring a risk-first mindset plus practical AI automation to make TrustVision the platform of choice for financial decisioning.
What You Will Do
- Own the roadmap and execution for TrustVision Platform & Decisioning Systems — eKYC, Face Authentication, Behavioral Biometrics, and Vision Credit Scoring
- Define how modules, APIs, workflows, rules, users, cases, dashboards, and decision outputs work together as one platform
- Partner with banks, fintechs, sales, solution, implementation, engineering, and data science teams to uncover real client workflows, pain points, and opportunities
- Translate identity verification, authentication, fraud, transaction monitoring, and credit decisioning workflows into API behavior, configuration logic, rules, thresholds, reason codes, and success metrics
- Design case management capabilities: review queues, case statuses, investigation workflows, reviewer actions, escalation, notes, and audit trails
- Identify repetitive workflows across product, implementation, sales, customer success, and risk operations, then design AI-assisted automation to improve speed and scalability
- Own PRDs, workflow diagrams, acceptance criteria, prototypes, release and rollout plans, and post-launch analysis
- Reduce bespoke implementation and shorten time-to-launch, improving operational efficiency and adoption across TrustVision products
What We're Looking For
Must Have
- 5–8+ years of product management experience, ideally with platform-oriented or B2B software products in the fintech/banking/risk/security domain (Associate-level candidates with strong technical and AI capability also considered).
- Technical background (degree or equivalent experience) in Computer Science, Engineering, Information Systems, Data, Mathematics, Statistics, or a related field; strong ability to define platform behavior across APIs, workflows, rules, cases, dashboards, and decision outputs.
- Practical experience using AI tools to automate workflows and prototype AI-assisted or agentic solutions; hands-on prototyping, human-in-the-loop design, and quality judgment expected.