Technical Product Manager

Role : Technical Product Manager / Senior Technical Product Manager Platform & EnterpriseLocation : Bengaluru, India

Function : Product Management Core Platform & B2B Ecosystem

Experience : 3 to 6 Years.

About Practo :

Practo is Asias leading digital health platform, connecting over 100 million patients with more than 100,000 verified doctors across 20+ countries. Our comprehensive product portfolioincluding Practo Ray (clinic & hospital management software), Practo Health Plans, Insta by Practo, and our flagship consumer appspans consumer, SMB, and large enterprise segments.

At our core, we build deeply technical, highly secure products that integrate natively with Electronic Medical Records (EMRs), laboratory information systems, insurance APIs, and complex hospital infrastructure. We are rewriting the healthcare operating system for the digital age.

Role Overview :

We are looking for a Technical Product Manager / Senior Technical Product Manager (TPM / Sr. TPM) to own core, platform-level architectures and enterprise product verticals at Practo.

This is not a traditional business PM role. You will operate at the precise intersection of product strategy, system design, and software architecture. Partnering as a peer with Engineering Leads and Architects, you will actively define API contracts, data models, integration topologies, and long-term technical roadmaps. You will serve as the definitive bridge translating high-stakes enterprise customer requirements into scalable, bulletproof technical specifications for our B2B ecosystems and mobile endpoints.

Key Responsibilities : 1. Technical Architecture & Product Delivery :

• Platform Lifecycle Management : Drive the end-to-end strategy, specification, and execution for core technical products, including robust APIs, developer SDKs, webhooks, and backend microservices powering our enterprise applications.

• Rigorous Specifications : Write flawless, detailed technical PRDs and functional specs encompassing API contracts, JSON data schemas, system sequence diagrams, error-handling states, and edge-case protocols.

• System Design Partnership : Embed with engineering architects during system design reviews; actively participate in sprint planning, architectural spikes, and technical trade-off decisions.

• Data & Analytics Infrastructure : Collaborate with data engineering teams to define event tracking schemas, telemetry structures, and data pipeline architectures that feed mission-critical enterprise analytics dashboards.

2. Enterprise Integrations & Mobile Ecosystem :

• Integration Ecosystems : Architect the connectivity roadmap for critical third-party healthcare systems, including EMRs, LIS/RIS, insurance clearinghouses, payment gateways, and unified communication platforms.

• Enterprise Features : Translate complex enterprise compliance needs (multi-tenancy isolation, SSO/SAML federated identity, RBAC, immutable audit logs, and strict SLA guarantees) into scalable product frameworks.

• Technical Discovery : Act as the technical face of Practo during discovery workshops with enterprise clients, mapping their legacy IT landscapes, integration constraints, and deployment needs.

• B2B Mobile Experience : Manage the technical performance of our iOS and Android mobile app infrastructure tailored for doctors and hospital administrators, prioritizing offline synchronization capabilities, data caching, and tight security compliance.

3. Governance & Engineering Excellence :

• API Governance : Define and institutionalize API versioning strategies, deprecation lifecycles, and world-class developer documentation portals.

• Technical Health Monitoring : Establish, track, and optimize technical KPIs : API latency percentiles ($p95/p99$), uptime SLAs, synchronization success rates, mobile crash rates, and data freshness metrics.

• Mentorship (For Senior TPM level) : Coach and upskill junior product managers on technical product frameworks, systems thinking, and data-driven execution.

What We Are Looking For : Experience : 3 to 6 years of software product management experience. A strong technical foundationsuch as a prior background as a Software Engineer (SDE), SDET, or Systems Architectis highly preferred.

Domain Expertise : Proven track record of shipping or managing API-first platform products, developer tooling, or integration-heavy systems in a B2B, SaaS, or enterprise environment.