Technical Program Manager, AI Delivery
A Technical Program Manager at Cohere oversees AI delivery projects, bridging customer needs with engineering teams to deploy enterprise AI solutions. Core focus: LLM-based product development, cross-functional alignment, and ensuring timely, high-quality delivery for strategic clients.
- Compensation
- $175K–$220K / yr
- Location
- United States
- Work setup
- Onsite
- Seniority
- Not specified
- Employment
- Full time
- Experience
- 2+ years
- Category
- Project management
- Posted
Skills
Must have
- At least 5 years of experience as an Engineering or Technical Program Manager
- At least 2 years in customer-facing technical delivery and operations focused on enterprise-grade AI software/solutions
- Problem-focused mindset with a passion for making customers successful
- Detail-oriented, self-organized, and excellent at capturing technical meeting notes/action items
- Experience working with cross-functional teams to ship technical products/services to customers across multiple time zones
- Ability to hold leaders and individual contributors accountable diplomatically while ensuring on-time delivery
Nice to have
- Knowledge or experience with LLM training or optimization
Full description
Who are we?
Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems.
We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that.
We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft.
We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us!
Why this role?
We’re seeking an experienced Technical Program Manager to join Cohere’s customer-facing Engineering Program Management team. We need someone with curiosity, drive, independence, and leadership, who has hands-on experience working directly with customers and managing projects for enterprise-grade software or enterprise-focused machine learning solutions. In return, you’ll have the unique opportunity to shape Cohere’s operations, collaborate with leading minds in the LLM space, work directly with our Strategic Customers as well as Applied ML (AML) Engineering, Forward Deployed Engineering (FDE), Platform , Product and Go-to-Market teams, and be the “technical” voice of Cohere for the customer. You will get a chance to create extremely high-impact contributions to our fast-growing company, product and culture.
As an Engineering Program Manager/ Technical Program Manager, you will:
- Communicate: Provide clear, timely, and objective communication across the tech organization, Cohere teams, leadership, and most importantly - our strategic customers and external partners.
- Optimize: Break down complex issues into strategies, driving engineering alignment with product, business, and marketing while fostering collaboration.
- Plan: Create and manage program/project schedules, identify dependencies, manage risks, and drive organizational alignment.
- Execute: Ensure on-time delivery, identify development needs, and establish checkpoints for status updates.
- Problem solve: Proactively identify and resolve issues, coordinate cross-functional dependencies, and prioritize impacts to schedule and product quality.
You may be a good fit if:
- You have at least 5 years of experience as an Engineering or Technical Program Manager, with at least 2 years in customer-facing technical delivery and operations focused on enterprise-grade AI software/solutions