Technical Program Manager
A senior Technical Program Manager at Cvent who owns program-level governance across multiple agile teams: managing cross-team dependencies, release planning and sequencing, forecasting, and executive reporting while coaching and managing Scrum Masters. Day to day relies on Jira, portfolio/BI tools (Big Picture, Sigma), delivery metrics, and AI tools; hybrid role with 2 days per week in the Tysons
- Compensation
- Not disclosed
- Location
- US-Virginia-Tysons Corner
- Work setup
- Hybrid
- Seniority
- Not specified
- Employment
- Not specified
- Experience
- 2+ years
- Category
- Project management
- Posted
Skills
Must have
- 7+ years in technical program management, delivery management, or related role in software/SaaS, leading programs spanning multiple agile teams
- At least 2 years managing Scrum Masters, agile coaches, or delivery leads
- Deep working knowledge of Agile/Scrum and the SDLC, with a record of governing cross-team dependencies and program-level release planning
- Ability to lead cross-functional initiatives and influence without direct authority across Product, Engineering, UX, and Quality
- Strong analytical skills; comfort using delivery data (forecast accuracy, throughput, SLA, dependency metrics) for executive-ready reporting
- Hands-on experience with Jira and portfolio or reporting tools, with a high bar for data accuracy
- Regular, practical use of AI tools to improve speed and quality of work
Nice to have
- PMP, PgMP, PMI-ACP, SAFe (RTE/SPC), or CSM/A-CSM certification
- Experience with Big Picture, Sigma, or similar portfolio-planning and BI tools
- Experience establishing OKR, scorecard, or forecast-accuracy processes in partnership with Product leadership
- Experience building AI-assisted reporting or analysis workflows and teaching others to use them
Full description
Overview:
Cvent is a leading meetings, events, and hospitality technology provider with more than 6,000+ employees and 34,000+ customers worldwide, including 60% of the Fortune 500. Founded in 1999, Cvent delivers a comprehensive event marketing and management platform for marketers and event professionals and offers software solutions to hotels, special event venues and destinations to help them grow their group/MICE and corporate travel business. Our technology brings millions of people together at events around the world. In short, we’re transforming the meetings and events industry through innovative technology that powers the human connection.
Cvent's strength lies in its people, fostering a culture where everyone is encouraged to think like entrepreneurs, taking risks and making decisions confidently. We value diverse perspectives and celebrate differences, working together with colleagues and clients to build strong connections.
AI at Cvent: Leading the Future
Are you ready to shape the future of work at the intersection of human expertise and AI innovation? At Cvent, we’re committed to continuous learning and adaptation—AI isn’t just a tool for us, it’s part of our DNA. We’re looking for candidates who are eager to evolve alongside technology. If you love to experiment boldly, share your discoveries, and help define best practices for AI-augmented work, you’ll thrive here. Our team values professionals who thoughtfully integrate AI into their daily work, delivering exceptional results while relying on the human judgment and creativity that drive real innovation.
Throughout our interview process, you’ll have the chance to demonstrate how you use AI to learn, iterate, and amplify your impact. If you’re excited to be part of a team that’s leading the way in AI-powered collaboration, we’d love to meet you.
Cvent’s Technology organization delivers our event and hospitality products through dozens of agile sprint teams. As those teams scale, the hardest delivery problems sit between them: cross-team dependencies, release sequencing, competing priorities, and keeping leadership’s view of delivery accurate and current.
This role sits within Technology Program Management. Where Scrum Masters own team-level execution and facilitation, the Technical Program Manager operates one level up, owning program-level governance, dependency management, release strategy, escalation, and reporting across a portfolio of teams.
This is a hands-on leadership role that blends delivery strategy, data-driven governance, and executive communication. You will partner closely with Product, Engineering, UX, and Quality leadership, coach and hold Scrum Masters accountable, and make sure senior leadership is never surprised by a program-level risk.