CIeNET International
Technical Program Manager - Data Center / HPC Infrastructure and Operations
- Compensation
- Not disclosed
- Location
- Seattle, Washington, United States
- Work setup
- Not specified
- Seniority
- Not specified
- Employment
- Not specified
- Experience
- 8+ years
- Category
- Project management
- Posted
Skills
Must have
- 10+ years of experience in Technical Program Management, Engineering Program Management, or related leadership roles.
- 8+ years of experience with Data Center Hardware (DC HW), compute, networking, storage infrastructure, and large-scale systems operations.
- Strong understanding of software development processes, Agile/SCRUM methodologies, and release management practices.
- Experience supporting large-scale software and hardware engineering programs.
Full description
Location
- United States (West Coast preferred): Regular collaboration with customer engineering teams in the U.S. West Coast is expected.
- Travel: Travel of approximately one week a month to data center locations is expected.Key Responsibilities
- Partner directly with Engineering leaders to drive execution of critical initiatives across multiple engineering teams and TPM organizations.
- Management: Serve as a program-level coordination point across partner engineering and DC operations teams. Facilitate collaboration across hardware, software, infrastructure, and operations teams to align on priorities, deliverables, and schedules. Run recurring syncs, maintain dependency and risk registers, and drive cross-team decisions to closure. Translate technical status into leadership-consumable reporting on an agreed cadence.
- Testbed Readiness: Track testbed readiness status and dependencies; coordinate with the testbed team on NPI schedules and entry/exit criteria. Drive functional alignment with testbed various engineering teams to ensure HW/SW readiness, test execution, and bug resolution prior to rollout.
- NPI Coordination: Align NPI build, validation, and qualification milestones against fleet deployment dates. Identify NPI driven schedule risk.
- Cluster Turnup Management: Lead end-to-end SW deployment workflows for new site activations, with specialized execution around customized cluster turnup.
- Observability and Dashboard: Design, build, and maintain observability dashboards to track cluster health, turnup milestone progress, and operational metrics. Help design and maintain observability dashboards covering deployment velocity, gate status, defect aging, and capacity landed vs. plan
- Data Center Bringup: Oversee physical readiness, rack/stack validation, cabling, power/cooling infrastructure validation, and site handoffs.
- Physical Readiness Tracking: Manage physical site dependencies, site acceptance testing, and construction-to-operations handover workflows.
- Operator & Construction Interface: Act as the primary technical liaison between data center operators, site construction teams, and infrastructure engineering teams.
- Coordinate and track action items, deliverables, and milestones from leadership meetings to ensure accountability and timely execution.
- Support teams in collecting, validating, and consolidating program metrics, status updates, and progress reports for senior leadership reviews.
- Create and maintain program timelines, execution trackers, dashboards, and reporting frameworks to communicate progress, risks, and dependencies.
- Drive execution in complex and ambiguous environments by bringing structure, prioritization, and operational rigor to cross-functional programs.