Technical Program Manager - GIOC
- Compensation
- Not disclosed
- Location
- Chennai, India
- Work setup
- Onsite
- Seniority
- Not specified
- Employment
- Not specified
- Experience
- 5+ years
- Category
- Project management
- Posted
Skills
Must have
- 6–9 years of experience as a Technical Program Manager, Program Manager, or Project Manager in cloud infrastructure, data center, networking, security, SRE, or engineering environments.
- Proven experience delivering complex, multi-team technical programs from requirements through production/operational readiness.
- Strong practical understanding of infrastructure monitoring, observability, alerting, incident management, and system dependencies.
- Experience working directly with engineering teams and translating operational/business requirements into technical requirements or PRDs.
- Experience managing agile/scrum delivery across multiple engineering teams.
- Demonstrated ability to manage complex dependencies, risks, blockers, and critical-path activities.
- Experience working with geographically distributed teams and senior/executive stakeholders.
- Strong communication, documentation, presentation, and stakeholder-management skills.
- Comfortable operating in ambiguous environments with multiple concurrent priorities.
- Strong written and spoken English communication skills.
Nice to have
- Experience building, launching, or scaling a NOC, SOC, GIOC, command center, or 24x7 operations environment.
- Experience with automation, alert correlation, observability, or enterprise monitoring programs.
- Familiarity with tools such as Grafana, Prometheus, Datadog, Splunk, Power BI, or equivalent platforms.
- Familiarity with Jira, Confluence, Smartsheet, or similar program/ITSM platforms.
- Exposure to cloud infrastructure, networking, data centers, security operations, or SRE environments.
- PMP, CSM, PMI-ACP, or SAFe certification.
Full description
Who We Are
Vultr is on a mission to make high-performance cloud infrastructure easy to use, affordable, and locally accessible for enterprises and AI innovators around the world. With 33 global cloud data center locations, Vultr is trusted by hundreds of thousands of active customers across 185 countries for its flexible, scalable, global Cloud Compute, Cloud GPU, Bare Metal, and Cloud Storage solutions. In December 2024 Vultr announced an equity financing at a $3.5 billion valuation. Founded by David Aninowsky and self-funded for over a decade, Vultr has grown to become the world’s largest privately-held cloud infrastructure company.
Vultr Cares
- Medical Insurance stipend paid annually
- 9 Company-Paid Holidays
- Generous Leave Policy + 1 month paid sabbatical every 5 years + Anniversary Bonus each year
- Professional Development Reimbursement
- Internet reimbursement
- Fitness membership reimbursement
- Company paid Wellable subscription
Join Vultr
Vultr is expanding its India presence and building its first Global Integrated Operations Command Center (GIOC) in Chennai — a 24x7 command center for monitoring, triage, coordination, and incident resolution across Vultr's global infrastructure and operations.
We are looking for a Technical Program Manager (TPM) to drive the end-to-end build and operational readiness of the GIOC. You will coordinate the onboarding of Systems, Network, Security, Platforms, and Tooling teams, while expanding the command center's scope to include DC Operations, Physical Security/GSOC, SRE, and Corporate IT.
You will drive cross-functional execution across monitoring, observability, automation, alert correlation, dashboards, operational processes, and team onboarding. Working closely with engineering teams, US-based Program Managers, India leadership, and executive stakeholders, you will ensure that dependencies are managed, decisions are made, risks are surfaced early, and the GIOC is delivered on schedule and ready for 24x7 operations.
Role Overview
The TPM is the program backbone of the GIOC build and transformation. You will own the integrated program plan across multiple technical and operational workstreams, translating strategy into executable plans and ensuring delivery against committed milestones.
This is a highly technical program-management role. You should understand infrastructure, monitoring, observability, alerting, incident management, and engineering delivery well enough to challenge assumptions, write credible requirements, participate in technical discussions, and identify dependencies and risks — without being responsible for hands-on engineering.