Technical Program Manager
A Technical Program Manager oversees end-to-end delivery for Redwood’s enterprise automation platform, bridging product, engineering, and Go-To-Market teams. They ensure on-time releases, manage dependencies, and drive process improvements in a SaaS-first, AI-integrated workflow.
- Compensation
- Not disclosed
- Location
- Ontario, Canada
- Work setup
- Not specified
- Seniority
- Senior
- Employment
- Not specified
- Experience
- 5+ years
- Category
- Project management
- Posted
Skills
Must have
- Bachelor’s degree in Electrical Engineering, Computer Science, Information Technology, or related field or equivalent experience
- 5+ years of experience in Technical Program Management, Delivery Leadership, Consulting, or similar high-impact role, preferably in enterprise/SaaS products
- Proven experience managing complex, enterprise software releases (Agile/SAFe certifications a plus)
- Advanced proficiency in Jira (workflow configuration, dashboards, reporting automation)
Nice to have
- Experience building complex delivery dashboards and portfolio health reporting
- Strong data literacy to translate metrics into actionable insights
- Hands-on experience using AI tools to automate delivery workflows
Full description
OUR MISSIONAt Redwood, we empower our customers with lights-out automation for their mission-critical business processes. At Redwood, we empower our customers with lights-out automation for their mission-critical business processes.ABOUT US
Redwood Software is the leader in full stack automation fabric solutions for mission-critical business processes. Redwood Software is the leading orchestration platform for the autonomous enterprise, driving business transformation at the lowest total cost of ownership. Redwood empowers organizations to intelligently automate and orchestrate mission-critical business and IT processes across complex ERP, hybrid cloud, data and emerging agentic AI systems. Through its SaaS-first automation fabric—with AI embedded across the automation lifecycle—Redwood accelerates the path to autonomous operations. Backed by 30 years of experience and trusted by more than 50% of the Fortune 50, Redwood helps organizations unlock human potential to focus on innovation, growth and what’s next.
CORE VALUES
One Team. One Redwood
Make Your Own Weather
Obsess over Customer Success
Work the Problem
Be Curious
Own the Outcome
Respect Each Other
YOUR IMPACT
We are hiring a high-impact Technical Program Manager (TPM) to own end-to-end delivery health within a product area. This is a senior role embedded within a core product engineering group. You will partner with the Engineering Directors as your peer enabling engineering leaders to focus on technical quality while the TPM will own planning, governance, and stakeholder visibility and be the critical link ensuring our roadmap commitments translate into high-quality, enterprise-ready releases.
You will operate at the intersection of Product, Engineering, Platform, Support, and Go-To-Market teams, and be directly accountable for delivery predictability, release readiness, dependency management, and executive visibility. This role demands a combination of strategic systems thinking and hands-on technical execution.
End-to-End Delivery & Program Health
- Drive roadmap milestone tracking and confidence reporting for all initiatives.
- Lead "path-to-green" recovery planning for at-risk programs to restore predictability.
- Identify, manage, and mitigate cross-team and platform dependencies.
- Ensure alignment between scope, sequencing, and engineering capacity.
Release Governance & Readiness
- Lead high-stakes release readiness reviews and Go/No-Go facilitation.
- Ensure all necessary technical, operational, and customer enablement components are ready for launch.