Technical Solution Architect (Remote)

Position Title: Technical Solution Architect

Location: Virtual, United States

Employment Type: Full-Time

Onsite, Remote/Flexible, or Hybrid: Remote

Department: Professional Services – Technology Services

Hiring Manager: Director, Technical Services

Travel: Minimal (Up to 5%)

Benefits: Medical, dental, vision, HSA, FSA, 401(K), life insurance, parental leave, and mental health resources all beginning on first day of employment. See Benefits section below for more details.

COMPANY SUMMARY:

Here at Aprimo, our mission is to empower the marketing organizations of today to build the brands of tomorrow. Aprimo is a pioneer of the marketing resource and digital asset management space, and we deliver an innovative, industry-leading SaaS solution that changes the way companies like AT&T, National Park Foundation, Laborie, and Bank of America work, create, collaborate, and learn in order to deliver exceptional brand experiences at scale.

Aprimo helps enterprises unleash the power of their content by providing a marketing automation software and digital asset management software that manages the behind-the-scenes activities involved in marketing. Our product allows companies to manage content planning, creation and distribution all in one place, store content and media in a shared repository, and receive in-depth insights into how content performs.

Founded in 1998, Aprimo has five offices internationally, including Chicago headquarters, and offers a flexible work-from-home/remote-work policy.

Named a Leader in Digital Asset Management (DAM) and Marketing Resource Management by Forrester and winner of the 2021 Tech Cares Award for our work with Aprimo HELPS, we build on the power of our people to make an impact both in our industry and in our communities.

POSITION SUMMARY:

As a Technical Solution Architect, you will work with our sales team, leadership team, technical team, and other internal stakeholders to understand the business challenges faced by our customers when needing to integrate with Aprimo, establish and define KPIs, and drive value using the Aprimo platform. You will help to advance integration maturity by providing guidance to customers and partners around common patterns, use cases, governance, and other best practices. You will work with the technology leadership and architecture teams to define how Aprimo’s platform will integrate across all the enterprise’s lines of business and products. You will own the estimating phase and support the creation of SOW and contracts. You will lead technical projects and guide a team of skilled technical and functional team members through all phases of project implementation.

WHAT YOU WILL BE RESPONSIBLE FOR:

• Designing transformational technical solutions using integration methodologies and working directly with customers to meet their business requirements in accordance with industry best practices

• Partnering closely with Sales, Delivery Managers, Functional Solution Architects and directly with clients to architect technology solutions to meet client needs

• Assisting clients in consistently meeting/exceeding goals and metrics through established industry measurement criteria and best practices, and serving as a trusted advisor to the client and their partners

• Leading and mentoring the development team on the project

• Enforcing sound development practices and ensuring the quality delivery of enterprise solutions

• Identifying and leading internal strategic initiatives to grow the consulting practice, as well as serving as an active contributor to the overall knowledge base and expertise of the community.

• Working collaboratively and utilizing very strong communications skills, especially in teaching complex concepts, and creative, prescriptive thinking

• Additional duties and ad-hoc projects as assigned

CANDIDATE QUALIFICATIONS & WHY YOU’RE A GREAT FIT FOR THE ROLE:

• The Essentials

• A minimum of a bachelor’s degree, preferably in Computer Science

• Advanced experience (5 to 10 years) with solutions design and delivery - you’ll have a proven track record of successful delivery on customer projects, preferably B2B enterprise implementations

• Experience overseeing team members

• Ability to understand complex enterprise requirements and craft tailored solutions using an Integration API based approach

• Proven project management skills

• Strong critical thinking skills, including ability to identify suboptimal processes

• Detail-oriented individual with the ability to rapidly learn and take advantage of new concepts, business models, and technologies

• Cutting edge innovator who continually studies new technologies and functionality and is involved in projects that push the capabilities of existing technologies.

• Travel to client site approximately 5% but may be higher or lower based on the client engagement.

• Additional Successful Qualities

• Ability to be a Key innovator and problem solver, driving conversations with Enterprise Architects, CTOs/CIOs, and Business Stakeholders armed with best practices for Integration design, KPI measurement, Development Process, and Application Governance

• A broad perspective on API and integration patterns, use cases, technologies, and trends

• Excellent written, presentation and overall communication skills

• Ability to carry a conversation with stakeholders, prospects, Senior members within an organization

• Ability to demonstrate the value of Aprimo’s technology and offerings and align those to an enterprise’s needs

• Ability to liaise with Sales team to drive deals

• Past experiences leading enterprise-wide integration initiatives, giving you an understanding of the challenges accomplishing widespread organizational change and the hindsight to address them

• Ability to advise and mentor diverse teams using influence and adaptive communication strategies

• Ability to evaluate current Marketing tech stack to uncover technical needs and process gaps and, based on these discoveries, make recommendations for improvement with different lines of business while making use of the Aprimo platform and supporting applications

• Comfortable multitasking across parallel work streams, juggling different roles and priorities in each

• A strong willingness and comfort in diving into new situations, learning about new technologies quickly, and debating different approaches and points of view

APRIMO CULTURE & WHY YOU’LL LOVE WORKING HERE:

• Aprimo offers a forward-thinking, progressive and employee-first culture that is based in both collaboration and flexibility with team members who are friendly, intelligent and enthusiastic people that are committed to the product and mission here at Aprimo.

• With 5 offices worldwide and teams spread throughout the US, EMEA and Philippines, our multicultural teams work cross-departmentally and across continents and cultures towards a shared goal.

• We offer a diverse environment that promotes DEI efforts, values multiple perspectives and fresh thinking and which includes Aprimo HELPS, an employee resource group (ERG) that is dedicated to giving back to our local communities

• Through its relaxed environment, Aprimo embodies a more casual “Silicon Valley” atmosphere.

• We have a casual dress code that allows employees to express themselves as individuals and which fosters a creative and free-thinking approach to problem solving and business solutions. And it also allows us to wear hoodies and shorts during internal meetings.

• Unlimited PTO, flexible work schedules and all positions allowing for either entirely remote or hybrid working arrangements create a deeply rewarding work-life balance.

• Our unlimited PTO encourages employees to take time off to un-plug, rest, and recharge.

• With flexible work schedules, employees can attend to personal matters, such as stepping away to pick up their children from school or to get a much-needed haircut.

• In a recent internal survey, 89% of staff cited work-life balance as being one of the most rewarding aspects of working at Aprimo!

• Part of the key to our success is that team members are not only successful at collaboration and open communication, but that they are also given a great deal of autonomy and freedom in their own individual roles.

• Our culture is not a micro-managing environment – rather, employees are encouraged to be self-starters, to voice new ideas, and to exercise ownership in their individual roles.

• As such, individual team members can leave a lasting impact and footprint within the organization – in fact, our average employee tenure is 7.7 years.

• Aprimo employs a “choose your own adventure” approach to career advancement.

• Staff members are not siloed into roles and for many of our teams there is no set ladder that one needs to climb to achieve growth and promotion.

• Rather, we emphasize an organic approach to career development in which employees can and do frequently transition into newly created roles within their own teams or transition into other departments based on their interests in exploring new skills and responsibilities.

• For additional learning and development, we recently rolled out Udemy, which is an online learning platform that employees have access to and which features over 200,000 courses on a wide variety of business topics.

• Ranked #1 in AI Metadata & Search by Forrester, Aprimo sits on the cutting-edge of technology and is paving new paths forward by incorporating AI (artificial intelligence) into our product offerings.

• We offer generative AI in a secure environment built for brand safety and governance. Our AI-powered content operations platform, with industry leading digital asset management (DAM) software at its core, helps to optimize the creative process and improve the user experience with better search, recommendations, categorization and summarization.

• Our AI empowers marketing teams to automate tasks, analyze data, and personalize content, ensuring scalability without sacrificing productivity.

• AI automatically identifies asset characteristics and transforms them into words a human would search for. Translation, image alterations, personalization, and more are all streamlined by AI.

• With our platform, marketers can efficiently produce a larger volume of content, engage customers on a personalized level, curate relevant materials, and make data-driven decisions to drive their content strategies forward.

• Our AI offers up to 72% increase in discoverability and productivity, up to 61% reduction in production time, and up to 66% faster time to market.

APRIMO BENEFITS WE OFFER:

• Target Compensation: Annual base salary target of $115,000 to $155,000 USD depending on job related knowledge, skills, and level of experience. This is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills and abilities, as well as internal equity, alignment with market data, or other law.

• Competitive commissions structure

• Competitive benefits coverage that begins on the first day of employment, and includes:

• Medical benefits with low premiums and choice of two programs (PPO or High Deductible)

• Dental benefits with choice of two programs (PPO or HMO)

• Vision benefits program

• Health savings account (HSA)

• Flexible spending accounts (FSA) for medical care, dependent care, and commuter/transit benefits

• 401(K) savings plan that matches the first 4% of compensation at 100%, and the next 2% at 50%

• Basic life insurance covered at 100% and twice the base salary, with additional voluntary/optional coverage available

• Disability insurance covered at 100% for 10 weeks for short term disability and covered at 50% for long term disability

• For both biological and adoptive parents, maternity leave is paid at 100% for up to twelve weeks and paternity leave is paid at 100% for six weeks

• Employee Assistance Program (EAP) that provides employees with mental health resources and therapy consulting

PHYSICAL REQUIREMENTS:

• Must be able to remain in stationary position, often standing or sitting for prolonged periods and performing sedentary work that primarily involves sitting/standing

• Must be able to move about to accomplish tasks or moving from one worksite to another

• Must be able to perform light physical work that includes lifting or moving objects up to 20 lbs. or medium work that includes moving objects up to 50 pounds on occasion

• Must be able to communicate with others to exchange information, including conveying detailed or important spoken instructions to others accurately, loudly, or quickly

• Must possess the ability to receive detailed information through oral communication at normal speaking levels

• Must be able to repeat motions that may include the wrists, hands and/or fingers (i.e., repeated typing, etc.)

• The worker is required to have close visual awareness to perform an activity and to assess the accuracy, neatness and thoroughness of the work assigned, such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading.

• This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, etc.

EEO STATEMENT:

Aprimo provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, gender identification, national origin, age, disability or genetics. In addition to federal law requirements, Aprimo complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

ADA STATEMENT:

Aprimo is required to make a reasonable accommodation to the known disability of a qualified applicant or employee if it would not impose an "undue hardship" on the operation of the employer's business. Undue hardship is defined as an action requiring significant difficulty or expense when considered in light of factors such as an employer's size, financial resources and the nature and structure of its operation.