Ladder of Changes
Technical Support Engineer - Unified Endpoint Management/Workspace ONE
- Compensation
- Not disclosed
- Location
- Gurgaon/Gurugram
- Work setup
- Not specified
- Seniority
- Not specified
- Employment
- Not specified
- Experience
- Not specified
- Category
- It support
- Posted
Skills
Full description
What You'll Do :
- Lead implementation and support of UEM solutions (Intune, Workspace ONE, MaaS360, etc.)
- Manage, secure, and optimize enterprise endpoints across OS platforms (Windows, macOS, iOS, Android).
- Integrate UEM with modern private cloud environments (e.g., VMware, Nutanix, OpenStack).
- Ensure endpoint compliance, patch management, and policy enforcement.
- Collaborate with cross-functional teams on cloud and endpoint security best practices.
What We're Looking For :
- Strong hands-on experience with leading UEM tools.
- Working knowledge of private cloud infrastructure and virtualization technologies.
- Familiarity with scripting (PowerShell, Bash) and automation tools.
- A problem-solver with a security-first mindset.
Responsibilities :
- Helping Orgs with Transformation & Transition on managing MacOS/iOS/Android devices.
- Provide end-to-end solution for device management, create architectural designs e.g. HLD/LLD, contribute/review SOW, create SOP/KBs, present MDM workflow for JAMF/Intune/Airwatch, Compare market leading MDM solutions.
- Provide MacOS/iOS/Android support/training/awareness/upskilling of teams/individuals.
- Engage in ground work for integrations, API queries or scripting automations, prepare sequence tasks for migration.
- MDM smooth onboarding via EBF Onboard or other marketplace tools, testing of MDM builds/apps, plan for pilot/production rollouts.