Plugged.hr
Technical Support for German Speaking Customers
- Compensation
- Not disclosed
- Location
- Athens, Attica, Greece
- Work setup
- Not specified
- Seniority
- Not specified
- Employment
- Not specified
- Experience
- Not specified
- Category
- Support
- Posted
Must have
- Excellent communication skills in German (near native level)
- Good command of English (B2+)
- Technical research skills to troubleshoot customer problems.
- Advanced internet research skills
- Hardware and software Medium to advanced knowledge.
- Prior experience in technical support will be considered as an advantage
Full description
Do you have excellent communication skills in German? Work with our Technical Support team for German Speaking Customers
We are hiring German speakers to follow a 4-week training and work as technical support Interaction Experts for a large American manufacturer of hard disk drives, flash memory & other data technology products.
What your responsibilities will be:
- Answering inquiries about products specification via phone, chat and email
- Providing troubleshooting for various technical issues.
- Maintaining solid customer relationships by handling their questions and concerns with speed and professionalism
- Performing data entry
Qualifications:
- Excellent communication skills in German (near native level)
- Good command of English (B2+)
- Technical research skills to troubleshoot customer problems.
- Advanced internet research skills
- Hardware and software Medium to advanced knowledge.
- Prior experience in technical support will be considered as an advantage
What we offer:
- Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, support with the house searching process (-all at no cost to you-))
- Competitive monthly salary + 2 extra salaries per year
- Referral Program: Bring your friends and receive great bonuses!
- Health care benefits and numerous other discounts
- Full training by certified instructors
- Professional growth & development opportunities
- Special events as well as community & social responsibility initiatives
- Free online Greek language courses
- State of the art premises, providing a great working environment with relaxing break areas
- Work for a Great Place to Work-Certified Company that fosters diversity, offering equal opportunities to all, regardless of gender, ethnicity, religion, culture, or age
Moreover, this is a great opportunity to advance your career and work for a multinational company, by developing strong experience and skills, while representing one of the biggest brands worldwide.