Technician - Service Support

Job Title: Technician - Service Support

Job Responsibilities:

• Conduct RMA testing, documentation, and disposition.
• Perform visual and mechanical inspections, SCT, bench, ATE, and SLT testing.
• Accurately log inspection, test, and audit results.
• Organize and maintain inspection and test records.
• Handle inventory, collection, shipment, and system logging.
• Perform cycle counts and track RMA returns and shipments.
• Follow work instructions and BKMs for repairs and RMA processes.
• Collaborate on technical issues and suggest efficiency improvements.
• Maintain bench and equipment as needed.
• Support shift work and overtime as required.
• Perform other duties as assigned.

Qualifications:

• Diploma in Electronics/Electrical/Computer or Mechatronics Engineering.

• Minimum of 3 years of experience in semiconductor.

• Adaptable to a fast-paced, multitasking environment.

• Effectively communicates issues, root causes, and solutions.

• Detail-oriented, organized and highly committed.

• Works independently and collaborates well with cross-functional teams.

• Strong documentation skills and proficient in MS Office (Excel, Word, PowerPoint).