Technology Product Business Analyst
Business analyst in Close Brothers' Technology Product team, shaping business problems into epics and delivery-ready stories for Agile squads working with product owners, engineers, QA and UX. Core tools include Salesforce Sales/Financial Services Cloud, SQL, Swagger/OpenAPI and Azure DevOps/Jira.
- Compensation
- Not disclosed
- Location
- Hyde Park, Doncaster
- Work setup
- Not specified
- Seniority
- Not specified
- Employment
- Part time
- Experience
- Not specified
- Category
- Business analysis
- Posted
Must have
- Experience in a digital, data, technology or engineering function, operating close to Agile software delivery teams and business stakeholders
- Salesforce Sales Cloud or Financial Services Cloud experience
- Technically literate, able to discuss design concepts (APIs, data flows, integration patterns) with engineers
- Track record evaluating complex business problems and data, identifying root causes and devising effective solutions
- Able to analyse and challenge interface definitions (Swagger/OpenAPI) and use simple SQL or other data analysis tools
- Maintains an understanding of systems architecture principles
- Evidence of ongoing professional development (Business Analysis, Agile delivery, or SFIA-aligned training)
Nice to have
- Understanding of financial services regulatory context
- Familiarity with cloud platforms, CI/CD and automated testing practices
- Worked in small, cross-functional Agile squads (5-9 people)
- Exposure to system analysis activities (data mapping, embedded logic interpretation)
- Experience using backlog tools (Azure DevOps, Jira) to manage Epics and Stories
- Awareness of secure development practices and data privacy requirements
Full description
OVERALL SUMMARY
At Close Brothers we look to recruit individuals from all different backgrounds and encourage you to apply even if you don’t tick every box. We celebrate diversity and promote inclusivity. Vacancies are available on a part-time, job-share or full-time basis because we know the best person for the job isn’t always available full-time. Our aim is to facilitate requests wherever possible and managers will consider requests on an individual basis.
Join the Close Brothers Technology Team where you will ensure that iterative, customer centric solutions are delivered in alignment with business goals, even as requirements evolve, by maintaining close collaboration and clear communication across all parties.
Working as part of the Technology Product team our ideal team member will have previous experience in strengthening product development capacity by ensuring that business problems are clearly understood, priorities are well-shaped, and intent is translated into delivery-ready work ahead of implementation with excellent interpersonal skills.
RESPONSIBILITIES
Works closely with Product Owners, Software Engineers, QA Engineers, UX designers, other enduring team representatives and a wide range of business stakeholders.
Applies value stream and customer journey expertise to rapidly interpret context and partners with the Product Owner to shape business problems into Epics aligned to value outcomes and product goals.
Accountable for creating and shaping Epics and Stories aligned to Product Owner goals and value outcomes, ensuring they are fit for all consumers (engineering, testing, UAT, business stakeholders); uses delivery insight and metrics to maintain continuous flow across current and next sprint.
Collaborates with stakeholders to define performance metrics that optimise flow across the value stream.
Works continuously with business stakeholders on an ongoing product journey; helping shape problems and opportunities, grounding discussions in evidence.
Ensures that all governance and compliance requirements are adhered to and that required reporting and review activities required by the Regulatory Bodies are carried out to the standards required.
WE WOULD LOVE TO HEAR FROM YOU IF YOU HAVE/ARE:
Experience gained within a digital, data, technology or engineering function, operating in close proximity to Agile software delivery teams and business stakeholders.
Salesforce Sales Cloud or Financial Services cloud experience
Technically literate, able to discuss design concepts (APIs, data flows, integration patterns) with engineers to shape high quality requirements.