Telephone Agent (M/F/X) Customer Service with Catalan

About the role

📢 We Are Looking For You! We are looking for a TELEPHONE AGENT (M/F/X) CUSTOMER SERVICE in BARCELONA 📢

Do you have experience as a PHONE AGENT or would you like to make the leap into this sector? This could be your opportunity! We are looking for people who want to work in BARCELONA

What you'll do

✔️ Handle incoming calls from customers in the Food sector.

✔️ Resolution of inquiries and requests for management formulated by customers through telephone channel, email, chat...

Education & certifications

2 weeks of training starting on 16/11. During the first week, training is outside of the contract, but it is remunerated once onboarded and after passing the probationary period with €153.30.

Training schedule from 9:00 to 15:00 online

The second week of training is within the contract from 9:00 to 17:00 - That is, the official start date is 23/11

🚀 Opportunities for growth within the company

What you'll get

🎯 Contract: 2-month temporary contract + extension

💰 Salary: according to collective agreement, Specialist teleoperator

📅 Schedule to choose from: (in all options, work is Monday to Friday with rotating weekends)

• 38.5 contract hours. With different split shifts between 9:00 and 20:00h, with one hour for lunch (that is, from 9:00 to 18:00 or 10:00 to 19:00 and 11:00 to 20:00 )

About the company & team

At Triangle Solutions HR, we have spent more than 25 years helping people find employment and helping companies bring in the best talent. We work across different sectors and are passionate about connecting people with the opportunities that best suit their skills and aspirations.

How to apply?

If you think this offer is for you, do not hesitate to sign up! Click on "Apply for this job" and send us your CV. 📩

We are waiting for you! 💼✨

What are we looking for?

🔹 Previous experience as a phone agent

🔹Previous experience in customer service and commercial services (preferably in the banking sector).

🔹 Bilingual Spanish/Catalan language skills

🔹 Willingness to learn and a positive attitude.