Testing QA Engineer Manager

About the role

Lead and manage QA teams across multiple projects, providing coaching, mentorship, and career development to ensure high-quality delivery and team growth. Define and execute the overall Quality Engineering strategy, ensuring alignment with business objectives, delivery commitments, and client expectations. Establish and drive testing best practices, quality standards, governance frameworks, and continuous improvement initiatives across engagements.

Key responsibilities

• Lead and manage QA teams across multiple projects, providing coaching, mentorship, and career development to ensure high-quality delivery and team growth

• Define and execute the overall Quality Engineering strategy, ensuring alignment with business objectives, delivery commitments, and client expectations

• Establish and drive testing best practices, quality standards, governance frameworks, and continuous improvement initiatives across engagements

• Collaborate with business stakeholders, product owners, development teams, architects, and operations teams to embed quality throughout the software delivery lifecycle

• Oversee test planning, estimation, resource allocation, risk management, and quality reporting across multiple programs and projects

• Oversee requirement traceability, test coverage, and functional validation across business-critical processes

• Drive defect management governance by monitoring defect trends, root cause analysis, defect leakage, and closure effectiveness to improve overall product quality

• Ensure effective test data management and validation practices, including data verification across integrated applications, APIs, and downstream systems to support accurate functional testing outcomes

• Drive QA transformation initiatives, including adoption of automation, shift-left testing, test optimization, and quality engineering practices

• Monitor and communicate testing progress, quality metrics, project risks, and release readiness to clients and senior leadership

About you

• Graduate/Post Graduate with strong technical background

• 10-15 years of experience in software testing, with a strong focus on test automation

• Proven experience in leading and managing teams in a fast-paced environment

• Strong understanding of test automation technologies, frameworks, and best practices, with experience leading and governing automation initiatives using tools such as Selenium, Playwright, Appium, TestNG, and JUnit

• Working knowledge of programming languages such as Java, Python, or C#, with the ability to provide technical guidance and oversight to QA teams

• Experience driving quality engineering practices within CI/CD environments and recommending tools, frameworks, and processes that improve delivery quality and efficiency

• Excellent analytical and problem-solving skills

• Strong communication and interpersonal skills, with the ability to collaborate effectively with technical and non-technical stakeholders

• Mandatory experience in the Insurance domain, with Guidewire Property & Casualty (P&C) expertise considered a strong advantage

About us

At EY, we're dedicated to helping our clients, from start–ups to Fortune 500 companies — and the work we do with them is as varied as they are. Our focus is education and coaching alongside practical experience to ensure your personal development. We value our employees and you will be able to control your own development with an individual progression plan.

Benefits

• Support, coaching and feedback from some of the most engaging colleagues around

• Opportunities to develop new skills and progress your career

• The freedom and flexibility to handle your role in a way that's right for you