Trainee Field Service Engineer in Stoke-on-Trent

Job DescriptionStart Your Career as a Trainee Field Service Engineer with Hotpoint Are you ready to launch a hands-on career with one of the UK's most trusted appliance brands? Hotpoint is offering an exciting opportunity to train and qualify as a Trainee Field Service Engineer. No experience? No problem - we'll give you all the training you need to succeed! If you enjoy fixing things, love working with your hands, and want a job where every day is different, this could be the perfect fit for you. About the Role As a Trainee Field Service Engineer, you'll be out on the road, visiting customers' homes to diagnose and repair household appliances. You'll be the friendly face of Hotpoint, helping people get their appliances back up and running. What you'll be doing: Driving your own Hotpoint van to customer appointments Diagnosing and repairing appliances like tumble dryers, electrical cookers, washing machines Providing top-notch customer service Managing your tools and spare parts stock Promoting our trusted Hotpoint productsYour Training Journey We'll fully support you from day one with a blend of classroom learning, hands-on experience, and on-the-job training: Welcome Induction (2 days) - Meet your team, collect your equipment, and learn key safety info Shadowing - Join an experienced engineer on the road to see the job in action Phase 1 Training (2 weeks) - Technical training at our specialist centre in Peterborough On-the-Job Learning (6 - 9 months) - Build your skills with real customers Phase 2 Training (1 week) - Level up your knowledge learning another applianceWhat You'll Need We're looking for people who are: Passionate about customer service Interested in electrics, mechanics, or hands-on problem-solving Hold a full UK manual driving licence Physically fit - able to move and lift appliances Eligible to work in the UK No previous field engineering experience is required - just a great attitude and a willingness to learn!What's In It for You? Pay: £27,377 - £28,352 per year (daily rate equivalent via umbrella company) Bonuses: Commission + overtime opportunities Vehicle: Fully equipped company van + fuel card Time Off: 20 days holiday + bank holidays increasing to 25 days once permanent Progression: The chance to move into a permanent role within 12 months with even more rewardsWhy Choose Hotpoint? Learn from the best with industry-leading training Join a globally respected brand trusted by millions Enjoy a secure career path with opportunities to grow Be part of a team that values skill, effort, and dedicationReady to Apply? This is more than just a job - it's the start of a long-term career where you'll learn new skills, meet great people, and be proud of what you do. Hit Apply and take the first step to becoming a fully qualified Field Service Engineer with Hotpoint. For further information please contact The Academy Team