Trainee Hearing Care Assistant
- Compensation
- £25.8K / yr
- Location
- Lewes, GB
- Work setup
- Not specified
- Seniority
- Intern
- Employment
- Full time
- Experience
- Not specified
- Category
- Healthcare
- Posted
Skills
Must have
- Minimum of 5 GCSEs Graded 9-4 (A*-C) or NVQ Level 2 qualification
- Some experience in a patient-facing within a healthcare environment
- A full UK driving license and the ability to travel between locations
- Eligibility to work in the UK, and availability for the specified days
- Excellent communication and interpersonal skills
- Empathetic and committed to delivering outstanding patient care
- Professional, punctual, and well-presented at all times
- Strong attention to detail and accuracy in all clinical procedures
- A supportive team player who collaborates effectively with colleagues
- Organised and able to manage workload efficiently
Full description
Join our Team and Make a Difference!
At Leightons, we’re redefining the way people experience hearing care. Rooted in empathy, professionalism, and genuine patient relationships, we deliver outstanding clinical services in a welcoming, independent healthcare setting. Now, we’re inviting a passionate and qualified Trainee Hearing Care Assistant to join our growing teams across Lewes, Tunbridge Wells and Haywards Heath.
If you're committed to patient wellbeing and looking to be part of a company that invests in people as much as it does in innovative care — we want to hear from you.
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Why Join Us?
- Salary: £25,750 FTE per annum plus commission opportunities
- Hours: Full-Time Rota: Week 1: Monday to Friday, Week 2: Tuesday to Saturday.
- Environment: Friendly, supportive, and people-focused
- Impact: Be part of something meaningful — improving lives through better hearing
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About the Role
As a Trainee Hearing Care Assistant, you’ll be an integral part of our practice, supporting private hearing services with a balance of clinical excellence and operational flair.
You will begin with Level 1 responsibilities, progressing to Level 2 once you have demonstrated the required knowledge, skills, and behaviours. Your role will support the smooth running of the hearing service, contribute to business growth particularly in wax removal and uphold the highest standards of clinical care.
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Clinical Duties
- Provide wax removal services using microsuction (via Tympa equipment only), irrigation, and manual techniques within 30-minute appointment slots.
- Carry out hearing screenings using Tympa equipment and complete minor hearing aid repairs in line with best practice.
- Identify abnormalities and use Tympa Review to refer patients for further medical assessment where required.
- Refer patients appropriately to a HCPC-registered Hearing Aid Dispenser (HAD) or GP, supported by clear written referral letters.
- Deliver consistently high standards of patient care while working under the direction of a HCPC-registered HAD.
Practice Engagement & Development
- Complete all mandatory company training and attend an external Hearing Care Assistant (HCA) training course.
- Maintain a reflective learning log and prepare for end-point assessment, meeting all coursework and attendance requirements.
- Shadow a HCPC-qualified HAD mentor during patient consultations and support supervised clinical activity.