Tram Driver/Conductor

Become a Tram Driver-Conductor with Blackpool Transport! 🚋

Are you ready to take the wheel and be part of something iconic? Blackpool Transport is on the lookout for enthusiastic, customer-focused individuals to join our award-winning light rail team as Tram Driver-Conductors!

This is more than just a job, it’s a chance to play a key role in the future of transport on the legendary Blackpool seafront, now connecting to Blackpool North Railway Station via an extension from the main line.

What We’re Looking For:

✅ A full UK car driving licence (no more than 6 points)
✅ At least 21 years of age with 12 months of regular driving experience
✅ The ability to pass a PCV medical and assessment tests
✅ A commitment to a 6-week training programme
✅ A safety-first mindset, a flexible approach, and a passion for delivering excellent customer service

Your Role:

As a Tram Driver-Conductor, you’ll be at the heart of Blackpool’s transport network, delivering a safe, comfortable, and reliable service for thousands of passengers. You'll provide top-tier customer service, keeping passengers informed and ensuring they have a smooth journey along the stunning coastline.

Tram Drivers work on a Rota of 5 days over 7 and we offer full time guaranteed hours.

You may start as a Conductor before progressing to Tram Driver training.

What’s in it for You?

💰 £27,455 basic salary (based on 37 hours per week)
🎉 28 days holiday (rising to 33 days inclusive of bank holidays)
🚆 Free travel on all Blackpool Transport bus & tram services (plus passes for loved ones!)
🏦 Pension scheme enrolment
💙 Employee care programme for support when you need it
👕 A smart, top-quality uniform

Your Journey Starts Here!

The selection process includes:

✔️ An initial application sift
✔️ A series of assessment tests
✔️ An interview & PCV medical

If you’re ready for a dynamic, rewarding career with Blackpool Transport, apply today and help shape the future of travel in Blackpool!

🚋 Join us and be part of something special! 🚋

• Comply with all training, company policies and procedures. Be alert at all times having full regard for own safety and the safety of others.
• Ensure all vehicle checks are completed in line with the Company procedures and any faults found are reported
• Control the boarding, alighting and conduct of customers and drive in a defensive and sympathetic manner.
• Drive the Company’s vehicles in a safe, legal and professional way
• Maintain operating schedules without compromising safety.
• Arrange for and manage the safe transfer of passengers following an incident or service disruption.
• Issue tickets and operate the paying in system correctly and account for money received to safeguard the Company's revenue.
• Understand how to deal with customers with disabilities and treat appropriately
• Keep up to date with any changes to condition of travel, ticket types, fares or promotions by reading notices and briefings from managers.
• Assist with the implementation of measures to mitigate the impact of hazards.
• Ensure an excellent customer experience being polite, helpful and treating all customers with respect regardless of circumstances.
• Liaise effectively with customers, supervisors and administrative staff to resolve any problems that arise.
• Deal with any customer complaints and problems proactively and in a professional manner in accordance with agreed procedures.
• Give appropriate assistance to customers with specific needs ensuring that they are dealt with sensitively and with dignity at all times.
• Carry out any other duties which may reasonably be requested by supervisors or other members of the management team.

Education/Qualifications/Knowledge

• High school educated (Essential)
• Full UK Driving Licence (Essential)
• Understanding of what good customer service is (Essential)

Experience

• Driving regularly for at least 12 months (Essential)
• Experience of working in a customer focused role (Desirable)
• Experience of handling cash (Desirable)
• Professional driving experience (Desirable

Aptitudes and Skills

• Good numeracy and literacy skills (Essential)
• Aware of the importance of Health & Safety procedures (Essential)
• Ability to drive a vehicle to a competent and safe standard (Essential)
• Able to work unsupervised (Essential)

Personal Attributes

• Be a good team player (Essential)
• Able to solve problems quickly and decisively. (Desirable)
• Flexible approach to working hours. (Essential)

• 28 days holiday (rising to 33 days inclusive of bank holidays)
• Free travel on all Blackpool Transport bus & tram services (plus passes for loved ones!)
• Pension scheme enrolment
• Employee care programme for support when you need it
• A smart, top-quality uniform