Transit Driver - Durham Region Transit - DRT

MAKE A DIFFERENCE. DRIVE WITH PURPOSE

Voyago, Transdev Ontario, is hiring Transit Drivers to fill both existing and future openings based in our Ajax office, supporting operations across the expanded Durham regions.

Are you a safe, dependable, and compassionate driver who enjoys helping others? We are looking for dedicated transit drivers to join our team and provide reliable, safe, and courteous transportation for passengers who need accessible transportation services.

Your Role

• Voyago's Transit Drivers are responsible for delivering exceptional door-to-door transportation and customer service, while working closely with individuals who have special needs
• You are required to provide proactive assistance to passengers in boarding vehicles, maneuvering wheelchairs, securing belts, lifting portable assistive devices, and offering necessary aid throughout the journey.
• You are a pivotal role in ensuring the safety and comfort of passengers by properly securing passengers, devices, and mobility aids.
• Additionally, providing WOW! Customer service to all passengers and assisting with information on fares, schedules, and stops is a crucial aspect of this role

Key Responsibilities

• You are offering door-to-door customer service to safely transport passengers to and from designated destinations
• You will assist passengers in boarding, exiting, and securing mobility devices, e.g. wheelchairs, in accordance with training and safety procedures
• You are attaching securement belts and lift portable assistive devices as needed.
• You will ensure the proper restraint and security of passengers, devices, and mobility aids.
• You will conduct pre-trip and post-trip vehicle inspections
• You will maintain accurate trip records and report incents, delays, or vehicle concerns promptly
• You are providing passengers with accurate information on fares, schedules, and stops.
• You will maintain a safe and comfortable environment throughout the journey.
• You will communicate effectively and professionally with passengers and team members.
• You will adhere to all company policies, procedures, and safety standards.

RequirementsYour Profile

• Valid Ontario driver's licence with a clean driving record
• You are a safe driver with at least a full G Class licence
• Candidates applying with a current valid work permit and requiring a licence upgrade, must have at least twelve months of remaining validity on the work permit at the time of application.
• You can obtain a clean criminal record search and/or vulnerable sector screening
• You are able to work with individuals who have special needs in a compassionate and patient manner