Transition Project Manager - ICT Modernisation Program
Manages the handover of a Queensland Government ICT modernisation program (Camera Detected Offence Program) from project delivery into business-as-usual: designing the target operating model, building the transition plan, procuring and onboarding a managed service provider, and leading organisational change. Requires PRINCE2 Foundation, ITIL certification and ITSM experience.
- Compensation
- Not disclosed
- Location
- Brisbane QLD
- Work setup
- Hybrid
- Seniority
- Not specified
- Employment
- Contract
- Experience
- Not specified
- Category
- Project management
- Posted
Skills
Must have
- PRINCE2 Foundation certification
- ITIL certification
- Experience in IT Service Management (ITSM)
Nice to have
- PRINCE2 Practitioner certification
- Recent project experience with cloud solutions (particularly AWS) and commercial off-the-shelf (COTS) products
- Experience delivering projects within QLD Government
- Experience transitioning enterprise software into operations with a managed service provider, in government or a large organisation
- Experience on large-scale enterprise software transformation programs
Full description
About the opportunity
Our client, a large Queensland Government department, is seeking an experienced Transition Project Manager to make sure a major ICT modernisation program moves successfully from project delivery into business-as-usual operations.
The program is consolidating and replacing the legacy ICT systems and operational technologies behind the Queensland Government's Camera Detected Offence Program (CDOP). It will deliver new capabilities to streamline processes and improve operational efficiency.
About the role
You'll own the transition from project to operations across the business, people, process and technology aspects. Change resources are in place to support this work and may report to you. Your responsibilities will include:
- Facilitating the design, development and validation of the Target Operating Model with key SMEs and stakeholders
- Developing the transition plan and supporting documentation to communicate with stakeholders
- Contributing to the procurement and onboarding of a managed service provider (MSP), including confirming service requirements and establishing the contract
- Planning and coordinating "transition in" activities and resources to set up the IT support model and embed new ways of working
- Managing risks, issues and dependencies and providing regular status reporting
- Leading organisational change activities, including communications, change impact assessment, business readiness, operational documentation, knowledge transfer and service level monitoring
You'll work within the department's governance and project delivery framework, which is based on PRINCE2 and Agile.
About you
Mandatory:
- PRINCE2 Foundation certification
- ITIL certification
- Experience in IT Service Management (ITSM)
Highly desirable:
- PRINCE2 Practitioner certification
- Recent project experience with cloud solutions (particularly AWS) and commercial off-the-shelf (COTS) products
- Experience delivering projects within QLD Government
- Experience transitioning enterprise software into operations with a managed service provider, in government or a large organisation
- Experience on large-scale enterprise software transformation programs
How to Apply
Please submit your resume along with your availability.
Closing date is 8th October at 12pm - early submissions are encouraged.