Underwriting Associate (Calgary/Hybrid)

CUSTOMER experience IS YOUR FIRST, MIDDLE, AND LAST name.The Opportunity

When you recall the very best customer experience you ever had, you can't help but think to yourself, "How would I have done it even better?" That's because you're the kind of person who believes that even if you go above and beyond, there's always room to go a little higher and a little further. You have a passion for service excellence and helping others, and get a personal thrill out of brightening someone's day on the other end of the telephone with your friendly voice

The Team You’ve Been Looking For

Bridgewater Bank is more than a financial institution; we’re a team of passionate people who care deeply about helping others succeed. Unlike traditional banks, we have no branches. This means less time managing logistics and more time focused on providing straightforward, honest service and smart financial solutions that support our clients in reaching life’s biggest milestones.

As a wholly owned subsidiary of AMA, we share a proud legacy of service and a commitment to doing the right thing for our customers, our communities, and each other. At Bridgewater Bank, you’ll be part of a nimble, forward-thinking organization where your ideas matter, your contributions are valued, and your growth is encouraged. We’re driven to make a positive impact and our close-knit culture values flexibility, innovation, and genuine connection. As part of the Bridgewater team, you’ll enjoy:

• Competitive salary and flexible benefits

• Employer-paid retirement savings program

• Employee-exclusive discounts on travel, insurance, memberships, and more

• Free travel medical insurance for you and your immediate family

• Ongoing professional development

• Flexible work models that make sense for your lifestyle

Who You Are

• You're an excellent communicator, an even better listener, and have an almost telepathic ability to identify the needs of others.

• You like to exceed expectations when it comes to providing a superior customer-service experience. Not only do you excel at meeting peoples' needs, you're able to anticipate them.

• You're a stickler for details and accuracy — you're so organized that you have an uncanny ability to get you’re your hands on the right information quickly.

• You're a master multi-tasker, able to manage your time, multiple files, and priorities with ease. You have no problem getting things done. And on time, too!

• You believe integrity is everything and let your superior ethics guide your decision making.

• You don't need anyone to light a fire under you. You know what needs to be done and you do it.