Underwriting & Claims Assurance Technician
- Compensation
- Not disclosed
- Location
- Swansea, UK
- Work setup
- Not specified
- Seniority
- Not specified
- Employment
- Not specified
- Experience
- Not specified
- Category
- Finance
- Posted
Must have
- Attention to detail and a passion for investigation and troubleshooting.
- Good data and analytical skills.
- Excellent interpersonal skills which will allow you to build and maintain value-adding relationships.
- Understanding of the principles relating to risk management.
Nice to have
- Knowledge of conduct risk and associated requirements such as they may relate to Claims Administrator service provisions e.g. TCF, Data Protections, etc.
- An interest in development knowledge of Starr’s products, methods of trading and the operating models employed by our brokers.
- Effective Communication Skills to demonstrate clarity of purpose which will give confidence to stakeholders, both internally and externally.
- Driving & Delivering Results.
- Planning & Organisation.
- Opportunity to develop skills in Problem Solving.
Full description
Overview
About us
ERS Syndicate 218 at Lloyds is managed by Starr. We are the UK’s largest specialist motor insurer with an A+ rating and have been making motoring passions and livelihoods possible since 1946. We work exclusively with motor insurance brokers to help get under the skin of the most difficult insurance risks, helping build products to meet their customer’s needs.
Starr is a global insurance and investment organisation providing property and casualty insurance solutions to business and industry. Starr has grown into one of the world’s fastest‑expanding insurance organisations, writing business in 128 countries across six continents. Our talented and experienced associates manage risk and ultimately support the profitable growth of organisations in a dynamic, competitive and ever-changing marketplace. Join us and become part of our talented and passionate workforce.
Role Purpose
The Underwriting & Claims Assurance Technician is a key role within the Business Assurance team in executing our control strategy, enabling our business strategy and providing assurance to regulators and other key stakeholders.
The role is responsible for delivery of the underwriting and claims control structures and frameworks that guide all of our underwriting and claims activities in such a way as to ensure it supports the achievement of our strategic and financial objectives.
Success in the role requires collaboration with other business functions to ensure that we leverage capabilities from across the business in delivering first class propositions to our chosen market.
Key responsibilities
The role will have core responsibility for Underwriting and Claims controls assurance for Syndicate 218 and Starr International (Europe) Limited. This forms part of our First Line of Defence (FLoD) and part of our Underwriting and Claims Control Frameworks. Key responsibilities include:
- Supporting our underwriting and claims control strategies, ensuring that they are executed in a way which is fully aligned to our business strategy and satisfies the requirements of our regulators.
- Monitoring internal Underwriting, Claims and Operations processes/initiatives, to ensure operation in accordance with regulatory and best practice requirements.
- Underwriting and Claims Quality Control – FLoD results analysis and reporting.
- Support Second Line of Defence (SLoD) and Thematic reviews.
- Data integrity – test the accuracy, completeness and consistency of data used in our strategies, including but not limited to non-conventional and delegated authority arrangements.
- Providing clear reporting on issues identified and evidence to support actions proposed.