Unified Global Black Belt Sales Specialist
- Compensation
- Not disclosed
- Location
- Singapore, Singapore, Singapore
- Work setup
- Onsite
- Seniority
- Not specified
- Employment
- Contract
- Experience
- 6+ years
- Category
- Sales
- Posted
Skills
Must have
- Bachelor's Degree in Computer Science, Information Technology, Business Administration, Information Security, or related field AND 6+ years experience in technology-related sales or account management
- Additional or preferred qualifications Master's Degree in Business Administration (i.e., MBA), Information Technology, Information Security, or related field AND 8+ years experience in technology-rela
- This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.
- Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender
Full description
Overview
MCAPS-Core accelerates customer outcomes and business growth. By uniting product, engineering, marketing, sales, customer success, and partners around a common customer mission, we help customers realize value faster and turn innovation into measurable business impact. Through deep technical expertise and differentiated go-to-market execution, we win competitively, capture market share, and scale repeatable growth motions. We differentiate through value creation - delivering world-class, AI-powered customer experiences that accelerate adoption, strengthen loyalty, and create sustainable competitive advantage, driving growth that outpaces the market.
As a Global Black Belt, you will be a leader in our Microsoft Support Sales organization, working with our field sales teams and our strategic customers. You will participate in virtual teams of Sales, Customer success and support resources to sell Unified Support and Enhanced Solutions for our most complex customer’s challenges. Your main focus will be on our Enhanced Solutions, particularly our Mission Critical Services portfolio of offerings and the related Unified Support value proposition.
In addition you will be working with SPT, Account teams and CSU to drive complex deals that require concessions and creative approaches to driving customer value. By closely aligning with our One Services Sales teams, you will drive integrated selling of our product and support offerings. This will help our customers get faster value from their Microsoft investment and deliver a more seamless and connected customer experience.
You will build and maintain relationships with Support Account Executives, SPT and Services Sales Managers and Area leaders, influence strategic account direction and act as a trusted advisor. Driving engagement with customers at CXO level. You will help sales with account and opportunity planning, coordinate our most important support sales opportunities, help customers assess and buy Unified Support and Enhanced Solutions options that suit their needs, remove barriers to deployment and drive customer satisfaction.
The GBB is responsible for the entire support sales process for assigned Solution Area+ Support deals and accounts, shaping, scoping and proposing through deal coordination to meet customer’s adoption and support needs.
Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
Responsibilities
- Dedicate 60% of your time selling Enhanced Solutions, focusing on Mission Critical Solutions across the different solutions areas, be a SME for STU and Support Sellers on key offerings like Mission Critical Services and CIR.