Unsubscribed - Assistant General Manager
- Compensation
- Not disclosed
- Location
- East Hampton, NY, United States
- Work setup
- Not specified
- Seniority
- Not specified
- Employment
- Not specified
- Experience
- Not specified
- Category
- Not specified
- Posted
Skills
Must have
- Minimum high school education or equivalent.
- Minimum of 3 years of retail or equivalent management experience preferred.
- Strong prioritizing, interpersonal, problem‐solving & planning skills.
- Knowledge and understanding of employment laws including compliance with federal, state and local requirements.
- Demonstrated ability to manage complex and competing priorities.
- Strong communication, presentation, delegation and follow-up skills.
- Demonstrated conflict management and resolution skills.
- Demonstrated proficiency in training, sales generation and leading of functional teams.
- Demonstrated ability to analyze business trends and reporting to drive sales.
- Demonstrated ability to coach, provide feedback and manage substandard performance.
- Demonstrated ability to communicate effectively with customers and store team.
- Demonstrated ability to work in a fast‐paced and deadline‐oriented environment.
- Ability to work a flexible schedule to meet the needs of the business, including holidays, nights and weekends.
- Ability to perform Essential Job Functions.
- Computer and technology proficient.
Full description
ABOUT US:
Unsubscribed is a new & very exciting women’s lifestyle brand rooted in three core values: socially conscious/ethically produced, honest/authentic and wellness/slowing down; we are about taking care of ourselves & taking care of the world. We are committed to a more thoughtful and socially-conscious supply chain; from production to materials to distribution & packaging, we strive to improve every day.
YOUR ROLE
The Assistant General Manager supports the General Manager in all daily operations of the store. The Assistant General Manager is accountable for supporting the training and coaching of all store associates into a high performing team that achieves sales goals, meets merchandising brand standards and delivers operational excellence. The Assistant General Manager is expected to role model Unsubscribed values and Unsubscribed Customer First behaviors in all actions and interactions in order to create a positive Customer First experience.
RESPONSIBILITIES:Leadership
- Motivate and inspire the team by delivering a compelling vision and purpose which encompasses Unsubscribed Core values.
- Act as the leader on duty and consistently models the brand customer service standards and Customer First selling behaviors.
- Establish and communicate clear expectations and hold the store team and self-accountable for achieving all brand, performance and behavior standards.
- Build and support effective relationships with associates, peers and supervisor to effectively lead positive change.
- Proactively seek personal learning and development opportunities to build leadership skill set and enhance individual performance.
Talent Management
- Recruit, hire, develop and retain a high performing associate team.
- Consistently assess and provide ongoing performance feedback on LOD skills, job accountabilities and Success Factors through real-time coaching
- Drive employee engagement by recognizing and rewarding employees for outstanding performance.
- Ensure that the store management team adheres to and enforces all employment practices and policies.
- Recognize and properly resolve customer and performance issues; communicate high priority issues to the General Manager in a timely manner and collaborate to develop a plan for resolution to minimize risk.
Drive for Results
- Help create and manage the execution of the store business plan to drives KPI results and maximizes business opportunities to include CRM, Loyalty and technology.
- Manage the controllable components of the P&L to achieve all store financial and expense targets.