Contactx Resource Management
Urgent hiring For | BIg4| ITOM business Analyst / immediate joiner
- Compensation
- Not disclosed
- Location
- Pune; Chennai
- Work setup
- Onsite
- Seniority
- Not specified
- Employment
- Not specified
- Experience
- 5+ years
- Category
- Business analysis
- Posted
Skills
Nice to have
- Experience with ServiceNow upgrades and platform performance tuning.
- Exposure to DevOps, CI/CD, and Automated Test Framework (ATF).
- Experience in global enterprise environments
Full description
Urgent hiring for | BIg4| ITOM business Analyst / immediate joiner /serving Call :9202551388
- 5+ years of hands-on ServiceNow experience.
- Strong expertise in two or more ServiceNow modules:
- ITSM (Incident, Problem, Change, Request)
- ITOM (Discovery, Service Mapping, Event Management)
- ITAM / SAM
- IRM / GRC (preferred)
- HRSD / CSM (good to have)
Strong scripting skills:
- JavaScript, Glide API, Business Rules, Script Includes.
- Experience with Flow Designer, Workflows, UI Policies, Client Scripts.
- Hands-on experience with ServiceNow integrations and CMDB.
- Strong understanding of ServiceNow architecture and data model.
Certifications
- ServiceNow Certified System Administrator (CSA)
- ServiceNow Certified Implementation Specialist (CIS ITSM/ITOM/IRM, etc.)
- ServiceNow Certified Application Developer (CAD)
Nice to Have
- Experience with ServiceNow upgrades and platform performance tuning.
- Exposure to DevOps, CI/CD, and Automated Test Framework (ATF).
- Experience in global enterprise environments