USB Software Applications Engineer, Senior
- Compensation
- Not disclosed
- Location
- Taipei, Taipei City, Taiwan
- Work setup
- Onsite
- Seniority
- Senior
- Employment
- Not specified
- Experience
- 1+ years
- Category
- Industrial engineering
- Posted
Skills
Must have
- Bachelor's degree in Engineering, Information Systems, Computer Science, or a related field; a Master's degree is a plus.
- Bachelor's degree in Engineering, Information Systems, Computer Science, or a related field.
- Applicants: Qualcomm is an equal opportunity employer. If you are an individual with a disability and need an accommodation during the application/hiring process, rest assured that Qualcomm is committ
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- If you would like more information about this role, please contact Qualcomm Careers.
Full description
##
Company:
Qualcomm Communication Technologies Ltd.
Job Area:
Engineering Group, Engineering Group > Software Applications Engineering
General Summary:
General Summary
As a Qualcomm USB Platform Customer Engineer, you will provide technical expertise and customer-facing engineering support for the design, integration, validation, optimization, and commercialization of Qualcomm-based products. You will work closely with OEM/ODM partners and global Qualcomm teams to resolve complex USB, system software, hardware integration, and platform-level issues across Linux, Android, Windows, and UEFI environments.
The role focuses on USB feature enablement, system integration, performance tuning, interoperability, stability analysis, certification support, and issue resolution throughout the product development lifecycle.
This position requires close collaboration with OEM/ODM customers and Qualcomm teams across multiple regions. Flexibility may be required to support customer milestones, cross-region debug activities, issue escalations, and product commercialization schedules.
Responsibilities
Customer Platform Support
- Work directly with OEM/ODM customers on the design, integration, validation, optimization, testing, and commercialization of Qualcomm 5G, AR/VR, IoT, edge AI, and computing products.
- Provide technical guidance for USB and peripheral integration across hardware, firmware, operating-system, and application layers.
- Reproduce customer issues, identify root causes, recommend solutions, and drive issues to closure across regions and time zones.
USB Integration, Validation, and Certification
- Support USB host, device, and dual-role functionality, including USB2, USB3, USB4, and USB Type-C.
- Validate interoperability across operating systems, firmware configurations, cables, hubs, docks, repeaters, storage devices, cameras, and other peripherals.
- Investigate enumeration, connect/disconnect, suspend/resume, reset, power-management, compatibility, and certification issues.
Software, Firmware, PHY, and Performance Debugging
- Support USB driver development, integration, and debugging on Linux, Android, and Windows across user space, kernel space, firmware, UEFI, and bootloader environments.
- Debug driver failures, system hangs, crashes, kernel stability issues, and unexpected USB behavior using JTAG, GDB, logs, crash dumps, tracing tools, and platform diagnostics.
- Support USB2/USB3 PHY tuning, link validation, electrical compliance, throughput characterization, and system performance optimization.