User Experience (UX) Designer

Welcome to Yoush Consulting. Are you an independent
IT Consultant, or do you wish to become one?

Are
you looking to partner with an organization that offers you consulting
opportunities and supports you as a partner?

UX Designer (Contract, Hybrid Remote/Onsite "Toronto")

The UX Designer’s responsibilities during this
phase are to build an understanding of the problem space/statement, the long
and short-term business goals, and the user and business needs.

o Facilitate
the Kickoff meeting with the project team to produce such outputs as:

o Business Model Canvas: 5 Whys, User
Personas, Stakeholder Mapping, Strategy Map,

o Short- and Long-Term Goals, Fears and
Challenges, Problem Statement

o Facilitate
user research activities to produce such outputs as:

o User interview topic Maps, a summary of
interrelated topics for the user interview

o User Interview Scripts to plan and
guide user discussion

o User Interview Synthesis (collection,
aggregation and analysis) of written observations recorded during each interview

o User research findings report

o User
Storyboard to communicate a story through images displayed in a sequence of
panels that chronologically maps the story’s main events.

o Technical
Service Blueprint, a diagram that displays the entire process of service
delivery including support systems by listing all the activities that happen at
each stage, performed by the different roles involved

o Defined
business Key Performance Indicators (KPIs)

o Optionally
conduct Google Ventures five (5) Day Design Sprint (or variation). This sprint is
a five (5) day process for answering critical business questions
through design, prototyping, and testing ideas with customers

o Produce
“clickable” prototypes of multiple possible solutions

o Validate
"clickable” prototypes with users through usability testing sessions and
produce research findings report

o Iterate
(improve) on “clickable” prototypes with insights garnered from research