Valet Attendant - Intercontinental Hotel Los Angeles

Job Purpose:

• The PT Valet Attendant at SELIG PARKING is responsible for providing exceptional customer service by efficiently parking and retrieving vehicles for guests, ensuring their experience is seamless and pleasant. The role involves maintaining a professional demeanor, ensuring the safety and security of vehicles, and contributing to the overall operational success of the parking facility.

Key Responsibilities:

• Greet guests warmly and courteously upon arrival and departure, providing a positive first and last impression.

• Safely and efficiently park and retrieve vehicles, ensuring careful handling to prevent damage.

• Maintain a clean and organized valet area, ensuring it is free of hazards and conducive to smooth operations.

• Communicate effectively with guests, addressing any inquiries or concerns promptly and professionally.

• Collaborate with team members to ensure efficient workflow and high-quality service delivery.

• Uphold SELIG PARKING's standards of service and professionalism at all times.

• Monitor and manage the keys and parking tickets, ensuring accurate tracking and security.

• Assist in directing traffic and managing parking flow during peak times to optimize space utilization.

• Report any incidents, accidents, or issues to management immediately, following company protocols.

• Participate in ongoing training and development to enhance service skills and operational knowledge.