Valet Runner (On-Call)

WHAT'S IN IT FOR YOU

• Competitive salary starting at $17.13/hr. with discretionary performance bonuses 2x a year!

• Complimentary meals and covered team member parking.

• Company-paid gaming licenses (Class A & Class B)

WHAT YOU’LL DO

• Exemplifies MCR’s values and set a great example by always demonstrating excellent guest service and professionalism.

• Practice, support and promote the vision, mission, and values of the Muckleshoot Casino Resort (MCR).

• Directs vehicle traffic, secures transportation, and assists with luggage.

• Safely parks, secures, and promptly retrieves guest vehicles.

• Records guest information and parking details on valet ticket.

• Provides information about the hotel, restaurant, and surrounding areas.

• Delivers efficient, gracious, and professional service to maximize guest satisfaction.

• Maintains professional appearance, responds to guest service issues, and reports to management.

• Prioritizes safety while driving responsibly.

• Greets visitors, opens doors, and assists elderly/disabled guests.

• Operates guest vehicles safely, ensuring security and providing accurate directions.

• Maintains a positive attitude in extreme weather conditions.

• Recommends alternative transportation for intoxicated guests, following policies.

• Promotes a positive and safe work environment, ensuring security of vehicles and belongings.

• Follows up with guests to ensure satisfaction.

• Manages opening and closing of parking area/facility.

• Documents and reports vehicle incidents and maintains shift logs.

• Reports accidents, injuries, unsafe conditions, and security/safety hazards to supervisor.

• Monitors and maintains safety, security, and cleanliness of parking areas.

• Redirects traffic when parking facility is full and communicates with staff.

• Engages guests and team members professionally.

• Performs assigned duties and responsibilities.

• Smile and engage guests and team members with a positive professional demeanor.

• Performs other duties as assigned.

WHAT YOU’LL BRING

• Ability to obtain a Class IIIB gaming license.

• MUST HAVE VALID WASHINGTON STATE DRIVER'S LICENSE with a clean driving record (MVR).

• Able to drive stick shift transmission. Able to drive all types of vehicles.

• Thorough knowledge of local areas and roads.

• 3 years’ experience driving vehicles.

• Ability to communicate effectively with others both verbally and in writing.

• Ability to walk, stand, and run for prolonged periods of time.

• Provide excellent customer service and maintain a professional demeanor.