Venue Support Officer - Emerald Star Hotel Motel

Venue Support Officer | Emerald Star Hotel Motel | Dream big with us!

Good food, good drinks, and good people, what could be better? At ALH, our pubs are a place to escape and feel at home. With passion on tap, our team adds to every pub’s story. We are offering a full-time position with 38 hours per week, with flexible working hours available for the right candidate.

A day in the life of a Venue Support Officer:

• Complete daily point-of-sale reconciliations and balance financial records

• Maintain accurate employee records, training files, and venue databases

• Manage stock control, assist with stocktakes, and identify cash or stock variances

• Ensure all team member visa obligations, compliance, and audit standards are met

• Review venue-generated sales reports and share feedback with key management

• Support the venue team on the floor during peak trading hours

About You:

• Provide professional, friendly service over the phone, via email, and in person

• Understand the importance of privacy and confidentiality with sensitive information

• Keep the administration area well-organized and running efficiently

• Contribute your insights and ideas in team meetings

• Bring a hands-on, team-first approach and happily support the floor when trade gets busy

We are together creators

We’re big, but part of something much bigger. ALH is in good company, sitting alongside the likes of Dan Murphy’s, BWS, Pinnacle Drinks within the Endeavour Group. Together we create the moments that bring millions of people together. And together we have more fun, create more opportunities, and score a lot more goals. We’re serious about having a good time - creating a safe, inclusive and fun place to rock up to. We’re all about creating a more sociable future, together - for our customers and each other.

#WeAreTogetherCreators #ComeAsYouAre #DreamBig #FeelTheEnergy #LeaveYourMark #ALH #EndeavourGroup

You can learn more about working with us on LinkedIn or at

Our Talent Team and Hiring Leaders kindly request no unsolicited resumes or approaches from Recruitment Agencies. Endeavour Group is not responsible for any fees related to unsolicited resumes.