Black & Grey HR
Venue Technology Manager
- Compensation
- Not disclosed
- Location
- Doha, Qatar
- Work setup
- Not specified
- Seniority
- Not specified
- Employment
- Not specified
- Experience
- 15+ years
- Category
- Not specified
- Posted
Skills
Must have
- - Bachelor’s degree in Electrical Engineering, Computer Engineering, or a related field.
- - Minimum of 15 years of experience in ICT and AV/ELV system implementation, maintenance, and support preferably in sports venues or large-scale events.
- - Experience in ICT Infrastructure, AV/ELV solutions like video conferencing, public address (PA) systems, sound reinforcement, and video display technologies, IPTV, and TV infrastructure Broadcasting
- - Proven experience in IT management, preferably in a venue or hospitality environment.
- - Experience with project management methodologies and tools.
- - Strong leadership and communication skills.
- - Professional certifications in project management are preferred.
- - Knowledge of low-voltage systems, protocols, and standards (e.g., Crestron, Extron, AMX).
- - Certifications such as CTS (Certified Technology Specialist) or equivalent are advantageous.
- - Experience in project management and coordination of AV/ELV system installations and upgrades.
- - Knowledge of IT infrastructure and networking principles.
- - Ability to prioritize tasks and manage time effectively in a dynamic work environment.
- - Experience with large-scale ICT AV/ELV projects in sports venues or similar environments are preferred.
Full description
Black & Grey HR is recruiting for a leading technology solutions and services provider in Doha, Qatar. Our client is looking to hire a Venue Technology Manager who will be responsible for overseeing all Venue related Technology Systems within the Cluster. This role involves managing the installation,
maintenance, and operation of all technological equipment, ensuring seamless integration and performance for events and daily operations.
Key Responsibilities:
Venue Technology Operations & Support:
- Oversee and manage the operation of Cluster Venues entire lifecycle of Technology services and solutions.
- Coordinate with Stadium Authority, Facility Management and Security Team regarding the Stadium ICT Scope.
- Follow up with Venue ICT Team for any pending or ongoing issues related to ICT, ELV system or ICT related services and ensure necessary action taken.
- Coordinate with Security and Stadium Authority for any approval related to Material In, Material Removal Permit and Venue Access Permit for ICT, ELV suppliers.
- Ensure all the IT Service Desk tickets are updated and assigned to the respective team for necessary action.
- Provide assistance and guidance to the Venue ICT team.
- Coordinate with all involved stakeholders for the ongoing rectification of ICT System in the stadium.
- Planning and coordination activities to ensure all Venues IT infrastructure and serviced and checked to ensure readiness.
- Interfacing with all necessary stakeholders required to support and maintain IT infrastructure.
- Maintaining and supervising all the physical spaces / Technical rooms where IT infrastructure equipment are installed.
- Monitoring and tracking ICT related issues and risks to ensure that they are resolved in coordination with the relevant stakeholders and service desk.
- Improve operational excellence by meeting customer satisfaction and ensuring all incident/quote/request is closed within SLA target.
- Oversee the solutions' maintenance activities, including PPM and CM.
- Maintain records of all system installations, configurations, and maintenance activities to support venue operations and troubleshoot issues.
- Ensure all the ICT Assets in the venue are in place and update the asset list. Tracking of all the IT assets in the venue including storage spaces housing IT assets.
Event Technology Delivery & Support:
- Support site visits and surveys to assess the status of existing systems and gather the necessary data for further assessment.
- Coordinate the project installation plans with the venue teams and ensure quality checks are performed on the delivery process and standards throughout the process.