Vice President - Operations Transformation

Join our transformation team and lead program management to optimize global asset servicing operations.

Within Digital & Platform Services, the Markets Asset Servicing Operations organization is responsible for processing cash and securities transactions for multiple lines of business within the Corporate Investment Banking (including Markets and Prime Services).

The Transformation Team within Markets Asset Servicing Operations is responsible for identifying, defining, and delivering change in support of the goals and objectives of the organization. The team’s focus is to deliver strategic change, enhance the risk and control environment, retire legacy systems and/or processes and create operational synergies and efficiencies.

As the Securities Services Asset Servicing Operations Transformation Lead - Vice President within the Markets Asset Servicing Operations Transformation Team, you will be responsible for end-to-end program management, including business analysis, process mapping, design solution, build planning, test, and implementation. You will work closely with stakeholders across trading, sales, operations, finance, risk, and technology to promote strategic change, enhance the risk and control environment, and create operational synergies and efficiencies.

Job responsibilities:

• Partner with key business and technology representatives in order to drive business requirements definition.
• Analyze complex processes, partner with DXD and technology to define strategic target state
• Prepare business requirements documentation which are clear and comprehensive.
• Work closely with our technology partners to support testing and implementation of solutions where required.
• Partner with other members of the program team as required to ensure successful execution across the change agenda.
• Assist Operations Leads in ensuring readiness for go-live of change.

Required qualifications, capabilities and skills:

• Ability to manage product improvement through effective Agile and Product Ownership methodologies.
• Business Analysis skills. Ability to organize, prioritize and manage multiple streams of work at any given time
• Excellent communication, presentation (both oral and written) & influencing skills
• Fast learner able to understand complex processes
• Excellent interpersonal skills in order to leverage subject matter expertise
• Strong partnership record and ability to build effective business relationships required to leverage parts of the organization as required.
• Ability to troubleshoot and recommend strategic solutions.
• Strong attention to detail and must be able to demonstrate outstanding delivery track record.
• Ability to work independently under minimal supervision
• Experience in using data to track and demonstrate ‘value’ through transformation

Preferred qualifications, capabilities and skills:

• Knowledge of Asset Servicing and/or Operations processes would be beneficial however training will be provided.