Virtual Assistant

Position: Virtual Assistant - Travel Desk

Job Type: Full – Time (Onsite)

Summary:

We
are looking for a motivated and detail-oriented individual to join our Travel
Desk team for the Dream Vacation project. The candidate will assist with travel
bookings, customer support, and operational activities, ensuring a seamless
experience for clients.

Key Responsibilities:

• Assist in quotation processing for travel packages

• After learning the process, do the full quotation

by yourself

• Handle new reservation processing for flights,

hotels, and cruises

• Manage modification requests and customer calls

• Support group booking coordination

• Perform data entry in the Cruise Control System

• Conduct fare monitoring and update pricing

information

• Assist with ancillary travel arrangements (flights,

hotels, add-ons)

• Respond to customer inquiries via email, phone, and

live chat

• Maintain and update travel itineraries accurately

• Support basic marketing content development

• Ensure accurate documentation and record-keeping in

CRM/Excel

• Perform general administrative and coordination

tasks

Requirements

Qualifications and Skills:

• Fresh graduate or up to 1 year of relevant

experience

• Strong English communication skills (written and

verbal)

• Basic understanding of travel operations

(preferred)

• Proficiency in Microsoft Office (Excel, Word,

PowerPoint)

• Strong attention to detail and organizational

skills

• Ability to multitask and work in a fast-paced

environment

• Willingness to learn and adapt

• Ability to work in US time zones

Timings:

• 6:00 PM to 3:00

AM Pakistan Standard Time