VP & GM Horton Service & Install Branches

The VP & GM is the senior leader responsible for the overall performance, growth, and operational excellence of Horton Automatics’ rapidly expanding Supply, Install, and Service operations across North America. This high‑impact role reports directly to the President of Horton Pedestrian Access Systems and will play a pivotal part in shaping our next era of growth. As a visible, influential leader, the VP & GM will steer strategic and operational excellence, accelerate nationwide expansion, and build a high‑performance, customer‑focused organization.

People Leadership

• Build and inspire a high‑performing, growth‑oriented leadership team across all branches.

• Attract, develop, and retain top talent who thrive in fast‑paced, customer‑centric environments.

• Cultivate a culture of trust, accountability, and continuous improvement.

• Clearly communicate vision and priorities that energize teams across the organization.

• Champion leadership development, succession planning, and team alignment.

• Foster a service‑driven mindset that reinforces Horton’s commitment to excellence.

Strategic Leadership

• Lead the creation and execution of strategic plans that unlock aggressive growth and market expansion.

• Balance customer loyalty with smart pricing, strong profitability, and disciplined financial management.

• Identify and accelerate high‑value growth opportunities — including new geographies, acquisitions, service offerings, and product expansion.

• Oversee annual plans, budgets, and market strategies to achieve bold business objectives.

Operational & Fiscal Accountability

• Drive operational excellence through process optimization, innovation, and best‑practice deployment.

• Expand operational capacity to support scale, efficiency, and safety across every location.

• Strengthen vendor and partner relationships to expand capabilities and product offerings.

• Implement performance benchmarks and analytics to ensure continuous improvement.

• Optimize resource utilization, including inventory, facilities, assets, budgets, and workforce planning.

• Ensure strong financial discipline aligned with Horton’s growth strategy.

Ideal Background and Experience

• Demonstrated success leading a multi-site, high-mix specialty construction or field service organization in the building-solutions industry

• 10+ years progressive leadership roles; at least 5 years leading multi-site P&L organizations

• Strong commercial acumen across service, installation and project execution, including bidding, contracting, and negotiation

• Deep experience with P&L ownership and knowledge of margin management, pricing, job costing, and forecasting

• Proven track record in strategic planning, growth, change management and cultural transformation

• Excellent relationship-building and communication skills

• Prior acquisition and integration experience is an asset

Education

• Bachelor’s degree required; advanced degree (MBA, MS Engineering, or similar) preferred

• Equivalent industry experience may substitute for education in exceptional cases

Other

• Candidate must be available to travel domestically and internationally as required.