VP Regional GM (70005388)
- Compensation
- Not disclosed
- Location
- Not listed
- Work setup
- Not specified
- Seniority
- C level
- Employment
- Not specified
- Experience
- 12+ years
- Category
- Not specified
- Posted
Skills
Must have
- Bachelor's Degree or equivalent experience.
- 12+ years of progressive leadership experience in telecommunications, broadband, consumer services, utilities, retail, or another multi-site operating environment.
- Prior P&L ownership with demonstrated accountability for financial performance and operational results.
- Experience leading large cross-functional teams in complex operational environments.
- Proven record of driving subscriber growth, customer satisfaction, and financial performance.
- Strong analytical and financial acumen with the ability to translate data into action.
- Demonstrated capability leading through organizational transformation and change.
Nice to have
- Master's Degree (MBA preferred).
- Telecommunications or broadband industry experience.
- Experience working across both field operations and corporate functions.
- Knowledge of competitive, regulatory, and operational dynamics within the New York market.
Full description
Are you looking to Optimize your life? Start your exciting path to a rewarding career today!
We are Optimum, a leader in the fast-paced world of connectivity, and we're seeking driven and enthusiastic professionals to join our team, empower lives, fuel businesses, and drive innovation. Connectivity is now longer a luxury, but a necessity. A career at Optimum means you'll be enabling progress and enhancing lives by providing reliable, high-speed connectivity solutions that keep the world connected. Our successes, now and in the future, are powered by our amazing product, a commitment to our people and culture, and the connections we make in our communities.
If you are resourceful, collaborative, and passionate about delivering consistent excellence, Optimum is for you!
Job Summary
The Vice President & General Manager (VP/GM), New York Market serves as the senior business leader accountable for the overall performance of the New York market. This role owns market outcomes across subscriber growth, revenue, profitability, customer experience, area penetration, network performance, community engagement, and operational execution.
As the local business owner, the VP/GM is responsible for translating enterprise strategy into market-level execution while ensuring alignment with corporate priorities and operating standards. The VP/GM acts as the connective point across Sales, Marketing, Construction, Network Operations, Customer Experience, Government Affairs, and Human Resources to drive superior business results.
The VP/GM will lead with a general management mindset, balancing short-term performance objectives with long-term growth opportunities while ensuring exceptional customer and employee experience throughout the market.
This leader reports directly to SVP, Area Market Performance and is accountable for delivering market-specific business plans and strategic priorities.
ResponsibilitiesMarket Performance & P&L Leadership
- Own the overall financial and operating performance of the New York market, including revenue growth, subscriber acquisition, retention, profitability, and market share.
- Deliver market-level performance against key business metrics, operating plans, and strategic growth initiatives.
- Analyze market trends, customer behaviors, competitive dynamics, and investment opportunities to drive sustainable growth.
- Maintain accountability for achieving subscriber, penetration, customer experience, and financial targets.
- Develop and execute market-specific action plans to address performance gaps and capitalize on growth opportunities.
Business Operations & Execution
- Lead execution of all enterprise programs and initiatives within the market to ensure consistency and operational excellence.