Waiter/ess

Job Overview:

As a Waiter/Waitress at Anantara Mina Al Arab Ras Al Khaimah Resort, you will play a pivotal role in delivering an exceptional dining experience to our guests. Your primary responsibility will be to provide attentive and personalized service, ensuring that guests have a memorable and enjoyable dining experience in our world-class restaurants.

Key Responsibilities:

• Guest Service:

• Greet and seat guests in a friendly and professional manner.
• Provide menu recommendations and describe specials, taking note of any dietary restrictions or preferences.
• Take orders accurately and promptly, ensuring attention to detail.
• Serve food and beverages with precision and according to the established standards of the resort.

• Product Knowledge:

• Possess in-depth knowledge of the menu items, including ingredients, preparation methods, and presentation.
• Stay updated on any menu changes or additions and communicate these to guests when necessary.
• Be able to make informed suggestions based on guest preferences and dietary requirements.

• Table Maintenance:

• Ensure the cleanliness and proper setup of tables before, during, and after service.
• Monitor and anticipate guest needs, replenishing beverages, and clearing dishes promptly.
• Work closely with the kitchen and bar staff to ensure seamless coordination of service.

• Upselling and Revenue Generation:

• Promote special offers, promotions, and upsell additional menu items to enhance the guest experience and contribute to revenue goals.
• Provide information on the resort's loyalty program and encourage guest participation.

• Team Collaboration:

• Collaborate with kitchen and bar staff to ensure smooth service flow.
• Communicate effectively with colleagues to relay guest preferences or special requests.
• Work as a cohesive team to maintain a positive and efficient working environment.

• Compliance and Safety:

• Adhere to all health and safety guidelines, including food safety and hygiene standards.
• Ensure compliance with resort policies and procedures related to service and guest interactions.