WALK-IN INTERVIEW | CUSTOMER SERVICE OFFICER

Join one of the most recognized names in the aviation industry and be part of a team dedicated to creating memorable experiences for travellers from around the world!

Start your journey with us and be part of a world-class airport experience!

📩 No appointment required. Simply walk in with your resume and speak with our recruitment team!

✨ See you there!

Interview Details

Date: 05 - 06 Nov 2026

Time: 9:00 AM - 5:00 PM

Venue: 50 Raffles Place, Level 7, Singapore Land Tower, Singapore 048623

Job Information

Better Work-Life Balance: 4 Days On, 2 Days Off

Company Transport Provided

Day Shift: 5:30 AM - 3:30 PM / Night Shift: 3:00 PM - 1:00 AM (1-hour break)

Career Progression Opportunities

Job Scope

• Assist passengers and visitors with enquiries and wayfinding

• Share flight information and recommend airport dining & retail options

• Respond to enquiries via calls, emails, chatbot, and social media

• Handle on-site incidents and medical emergencies professionally

• Support daily operations and other ad-hoc duties

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Requirements

• Minimum GCE N Level with 1 year of customer service or frontline experience preferred

• Good communication and interpersonal skills

• Service-oriented and able to remain calm under pressure

We appreciate your application and will notify you if you are shortlisted for the role.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOL Outsourcing Singapore Pte Ltd ("PERSOL") and its local and overseas subsidiaries and affiliates to collect, use and disclose your personal data to prospective employers/companies based in any country for purposes of evaluating suitability for employment, conducting reference checks, administering employment related services, complying with Government’s health advisories and such other purposes stated in our privacy policy.

We may use artificial intelligence ("AI") and machine learning technologies to support our recruitment and placement services, including screening resumes, assessing qualifications and experience, and identifying skills and job matches. Where permitted by applicable law, we may also use such personal data to develop, train, test, improve and/or fine-tune AI and machine learning technologies that support our recruitment and business operations.

For more information on how we collect, use, disclose and protect your personal data, please refer to our Privacy Policy: https://www.persoloutsourcing.com/policies If you wish to withdraw your consent, including consent relating to the use of your personal data for AI-enabled recruitment activities and AI development activities, please email us at sg.dataprotection@persolapac.com

EA License No: 90C3494 | EA Personnel No: R1103939 | EA Personnel Name: Ng Hui Jun