Counter Sales Warehouse Associate

Duties and Responsibilities

• Interact with internal and outside sales people, vendors and contractors.

• Responsible for showroom merchandising and re-stocking product.

• Assist in resolving customer relations problems with both dealers and end users.

• Complete sales order process for customers with efforts to up-sell associated items.

• Daily loading and unloading of products.

• Receive, inspect and stock all merchandise.

• Verify all items received to items ordered for accuracy.

• Pick and verify orders for customers and prepare orders for shipment as needed.

• Assist with physical inventory and inventory control.

• Appropriate use and maintenance of OF device.

• Provide excellent customer service to external customers.

• Ensure grounds and warehouse are kept neat, orderly, and safe for employees and customer traffic.

• Adhere to all safety requirements relevant to one’s regular job duties.

• Wear appropriate PPE.

• Perform other duties as assigned

In addition to the above responsibilities, this individual is held accountable for all other duties as assigned. Required Qualifications

• Minimum 1+ year experience in a Counter Sales role, preferably in the HVAC industry.

• Proven success in sales and providing excellent customer service.

• Strong interpersonal skills including sales, problem solving and customer service.

• Ability to work independently but meet assigned goals and objectives in designated time frames.

• Ability to multitask and work in a fast-paced environment.

• A willingness to learn and grow with our Company.

• Knowledge of Microsoft Office products.

• Proven commitment to customer service and a safe work environment

Preferred Qualifications

• Knowledge of air conditioning, heating and ventilation equipment at a wholesale distribution level.

• Experience in a wholesale HVAC equipment supply house preferred.

• Bachelor’s or associate Degree preferred.

• 6 months Warehouse experience including forklift operation.

• Bilingual (Spanish) preferred.

Education/Experience

Bachelor’s or associate Degree preferred.

Work Schedule

Work Schedule Monday through Friday with an occasional Saturday. This position may require working extra hours on occasion.