Warehouse Lead-Day Shift

About iDC Logistics

iDC Logistics, founded in 2004 by logistics industry veterans, is a leading end-to-end logistics company focused on transparency, efficiency, and innovative supply chain solutions. Headquartered in Los Angeles, iDC provides integrated services including freight forwarding, contract logistics, transportation, and distribution management for retailers worldwide.

With expertise across consumer electronics, industrial products, and healthcare industries, iDC Logistics delivers customized logistics solutions through operational excellence, technology-enabled processes, and customer-focused service. Our success is driven by a commitment to customer satisfaction, employee engagement, and continuous innovation.

Job Summary

The Warehouse Lead, responsible for leading all dock personnel, assists supervisors with managing day-to-day activity of the dock as well as integrity of freight and warehouse operations. Controlling and maintaining all records required for accurate, on-time completion of shipments is also required. The Warehouse Lead must work in a team environment to accomplish work assignments and delegate work to all dock personnel.

Job Responsibilities

• Manage the picking, staging, and shipping operations for our key clients
• Lead forklift drivers and warehouse associates to meet operational needs
• Coordinate pick-up appointments with transportation providers
• Oversee and be accountable for shipping/outbound KPIs
• Work cross-functionally with the Accounts and Support functions to report on key issues as they relate to the position
• Ensure compliance to all Health and Safety legislation/guidelines for self and staff at all times and carry out internal health and safety audits as and when requested
• Provide warehouse management with end of day/shift handover information.
• Execute any other duties as and when identified

Minimum Required Qualifications

• High School Diploma or equivalent
• Minimum 2 years of operations or logistics experience, ideally in a shipping/receiving capacity
• At least 1 year of supervisory experience
• Demonstrated ability to lead and motivate a team-oriented workforce
• A working understanding of warehouse management systems
• Proven experience managing personnel to meet operational objectives
• Strong at multitasking and task delegation
• Organized and detail oriented.
• Ability to perform data analysis and reporting using Excel or Google Sheets

Skills/Abilities

• Ability to train, coach, and mentor warehouse associates.
• Strong organization and prioritizing skills.
• Ability to simultaneously perform multiple tasks.
• Ability to solve problems and make effective decisions in a fast-paced environment.
• Ability to manage budgets; read and interpret P&L statements; and prepare related management reports.
• Intermediate PC skills with knowledge of Excel, Word, Outlook and PowerPoint Ability to multitask and coordinate multiple and often conflicting priorities.
• Maintains an outgoing, positive, friendly, and customer-focused attitude.
• Strong written and oral communications skills required