Wealth Management Receptionist

Are you looking for an opportunity to provide essential support in a dynamic Wealth Management team and help deliver exceptional service to clients?

At Security National Bank, if there is one belief we hold together as a team, it’s that everything matters. From the words we say, to the way we dress, to the decisions we make and the actions we take – every single thing we do matters. Why? Because we recognize the inherent value of each individual, and the potential of what each person can become. We realize every one of life’s interactions is an opportunity to help someone reach that potential. This is why we treat even the smallest details of life and banking with careful thought and attention. If you aspire to do the same, we’d like you to advance your career with us at SNB.

We are searching for an individual who embodies our SNB brand and values to provide superior people-focused service, and maintain the office culture. As a first point of contact in the department, this individual must offer a high level of professionalism and integrity. as the hub of the Wealth Management department, providing administrative support that drives Wealth Management to functional excellence.

Service Matters. We stand for excellent service and truly care about doing what’s right. Our ideal candidate is a detail-oriented individual with exceptional organizational skills, who thrives in a fast-paced environment. If you love interacting with clients, and have a knack for keeping things running smoothly, we want to hear from you!

KEY RESPONSIBILITIES:Client Service & Reception

• Serve as the front desk receptionist by greeting and assisting clients and managing incoming departmental phone calls.

• Assist clients with general questions and direct inquiries to the appropriate Wealth Management team member.

Mail & Correspondence Management

• Manage mail services for the department.

• Analyze incoming correspondence, determine its significance, and distribute it to the appropriate team members.

Administrative & Clerical Support

• Prepare communications and provide clerical support to the Wealth Management Division as needed.

• Maintain organized records and assist with day-to-day administrative operations.

Projects & Additional Responsibilities

• Participate in special projects and initiatives as assigned.

• Provide additional support to the Wealth Management team as needed.

Required for this position: Excellent relationship-building, communication, customer service, and problem resolution skills. Strong attention to detail, ability to identify missing items, advanced organizational skills, strong oral and written communication skills, and demonstrated teamwork.

EDUCATION AND EXPERIENCE:

• High school diploma or equivalent

• 2 years professional office experience

• Multiline phone system experience preferred

• Accuracy and meticulous attention to detail required

• Excellent oral, written, and interpersonal communication skills

• Ability to navigate multiple computer systems and programs with working knowledge of Microsoft Office

• Ability to manage multiple requests simultaneously, meet deadlines, and show flexibility to change direction when needed

• Team-oriented and the ability to work collaboratively across all levels of the organization

• Service-oriented, polite, and respectful

• Advanced problem-solving and analytical skills

• Ability to take direction and instruction and follow through independently until project completion

HOURS:

Regular business hours, Monday through Friday.

BENEFITS:

We offer a comprehensive benefit package to our employees including medical, dental, short and long term disability, life insurance, paid time off, a wellness program, and a 401(k) savings plan at hire for future financial protection.

ABOUT SECURITY NATIONAL BANK:

Security National Bank was chartered in 1884 in Sioux City, Iowa; founded on the time-tested principles of integrity, honor, open-mindedness, efficiency, good humor, respect, duty, and human connection. These principles served as guideposts that enabled SNB to withstand the economic panic of the late 1800s, the Great Depression, two World Wars, and the farm crisis — and emerge as the region’s most established and trustworthy locally owned bank. We believe what was worth doing well yesterday is still worth doing well today. People change and banking changes, but our time-tested principles remain. To this day, we believe that doing what’s right is the only way to take care of customers, empower businesses, cultivate growth, inspire our community, and accomplish the remarkable.

Security National Bank is an Equal Opportunity, Affirmative Action Employer. Applicants are considered for all positions without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, marital status, or veteran status.

LEARN MORE:LOCATION:

Sioux City, IA

Main Bank