Web Services Manager

The Web Services Manager is responsible for leading the development, delivery, and continuous improvement of SecureCom Wireless APIs and web services. This role provides both technical and people leadership for a team of software developers, ensuring scalable, secure, and high-quality software solutions that support business objectives and customer needs.

The Web Services Manager serves as a technical subject matter expert in Ruby on Rails development while maintaining active involvement in software design, coding, testing, and implementation. This position partners closely with cross-functional teams to drive innovation, improve development processes, ensure timely project delivery, and maintain high standards of performance, reliability, and security across all web service platforms.

Qualifications

• Bachelor's degree in Computer Science, Software Engineering, Information Technology, or related field.
• Minimum 5 years of software development experience.
• Demonstrated experience developing applications and services using Ruby on Rails.
• Previous supervisory, team lead, or management experience preferred.
• Strong understanding of API development, web services architecture, software development methodologies, and application security best practices.
• Proven ability to manage priorities, allocate resources, delegate work, and meet project deadlines.
• Excellent analytical, problem-solving, organizational, and decision-making skills.
• Strong verbal and written communication skills with the ability to effectively collaborate across departments.
• Committed to delivering high-quality solutions while maintaining a strong customer focus.
• Demonstrates professional integrity, accountability, and a commitment to continuous improvement.
• Demonstrates punctuality, positive work attitude, and cooperative relationships with others.
• Accepts and benefits from constructive criticism.
• Any equivalent combination of education, training, and experience.

Typical Duties and Responsibilities

• Lead and continuously improve the design, development, testing, deployment, and support of APIs and web services supporting SecureCom Wireless products and applications.
• Serve as the technical subject matter expert for Ruby on Rails development and related technologies while remaining actively involved in software development activities.
• Develop and execute departmental goals, priorities, and project plans that align with organizational objectives and customer requirements.
• Provide technical leadership, mentoring, and guidance to software development team members in the areas of architecture, design, coding standards, testing, and troubleshooting.
• Assign projects and tasks through Jira, establish schedules and deadlines, monitor progress, and ensure timely completion of deliverables.