Wholesale Lending Control Manager - Vice President

Join Wholesale Lending Services (WLS), a global utility within J.P. Morgan’s Commercial & Investment Bank, providing best-in-class lending service and end-to-end product lifecycle expertise for syndicated and bilateral loans. As a Control Manager Vice President, you will support a global team and play a key role in delivering a strong control environment, regulatory oversight, and risk management for WLS.

As a Control Manager Vice President on the WLS team, you will be responsible for regulatory oversight, risk assessments, issue management, and ongoing evaluation of key processes and controls. You will work closely with WLS Operation Leads, Technology, Product, Finance, Credit Risk, Legal, Compliance, Operational Risk Management, and Control colleagues across the firm.

Job Responsibilities:

• Foster a proactive risk and control culture by identifying process gaps and challenging the status quo.
• Support business partners in conducting in-depth analysis of key processes and heightened risks.
• Conduct robust risk assessments to identify risks and key internal controls.
• Manage control-related activities, including Control & Operational Risk Evaluations (CORE), risk events, issues/action plans, and testing.
• Provide leadership support for end-to-end execution of CORE, including control breaks and resolutions.
• Ensure business engagement in control-related activities and risk management.
• Review and analyze program-related data (e.g., Key Risk and Key Performance Indicators) to support business strategies.
• Engage with control colleagues across the firm and with external partners such as regulators and auditors.
• Act as a point of expertise for operational risk, advising on risk trends, events, and governance.
• Develop and deliver compelling executive presentations using PowerPoint/PitchPro.
• Lead and manage a team, providing guidance and training on risk and control best practices.

Required qualifications, capabilities and skills:

• 5 years of financial services experience in controls, audit, quality assurance, risk management, or compliance.
• Advanced knowledge of control and risk management concepts, with the ability to design, create, and evaluate CORE in conjunction with business partners.
• Proficient in PowerPoint/PitchPro, with the ability to develop executive presentations.
• Experience managing people.
• Strong business knowledge, including understanding regulations and inherent risk profiles.
• Technical acumen to seek out and implement technical solutions to business problems.
• Exceptional written and verbal communication skills, with the ability to influence business leaders.
• Strong interpersonal, collaboration, and relationship-building skills.
• Ability to work autonomously, manage competing priorities, and adapt to shifting priorities.
• Advanced process analysis, design, and problem-solving skills.
• Experience in developing action plans, root cause analysis, and change management leadership.

Preferred qualifications, capabilities and skills:

• Experience in leadership roles in either business operations or risk/controls.