XTN-F159160 | IT INFRASTRUCTURE ENGINEER
Senior hands-on IT Infrastructure Engineer at MSP Virtual Technologies Group: supporting and optimizing hybrid client environments (Microsoft Azure/M365, Windows Server, Hyper-V/VMware, firewalls, VPNs) as a Tier 2/3 escalation point, designing network/cloud architectures, and leading migrations and backup/DR projects during US Eastern hours.
- Compensation
- Not disclosed
- Location
- Not listed
- Work setup
- Remote
- Seniority
- Not specified
- Employment
- Not specified
- Experience
- 2+ years
- Category
- Devops
- Posted
Skills
Must have
- Ability to work standard US Eastern Time (EST) operating hours
- 4+ years hands-on experience in infrastructure engineering, systems administration, or network engineering
- At least 2+ years inside a Managed Service Provider (MSP) environment
- Proven mastery of Microsoft 365, Entra ID (Azure AD), Active Directory, Group Policy, and Windows Server (2016-2022)
- Hands-on knowledge of TCP/IP, DNS/DHCP, VLAN routing, subnets, firewall rules (SonicWall, Fortinet, or Cisco), and IPSec VPNs
- Experience administering VMware vSphere or Microsoft Hyper-V, alongside enterprise backup platforms (Veeam, Datto, etc.)
- Exceptional written and verbal communication; ability to manage tickets across multiple client environments simultaneously
Nice to have
- Active certifications such as Azure Administrator Associate (AZ-104), Network+, Security+, CCNA, or Fortinet NSE
- Direct experience with RMM/PSA platforms (ConnectWise, NinjaOne, HaloPSA, Kaseya) and documentation platforms (ITGlue, Hudu)
- Proficiency in PowerShell scripting for automation, batch administration, and M365 tenant management
- Experience with enterprise Wi-Fi (Ubiquiti UniFi, Cisco Meraki, Aruba) and SD-WAN deployments
- Hands-on experience with Azure Virtual Desktop (AVD), Azure VNets, and cloud network security groups
Full description
About Virtual Technologies Group (VTG)
At Virtual Technologies Group, we empower businesses through proactive managed IT, cybersecurity, and cloud infrastructure solutions. As a fast-growing MSP, we serve as a trusted, single-source partner to client environments across healthcare, manufacturing, education, and SMB sectors. We pride ourselves on a culture rooted in growth, execution, and client success.
Role Overview
We are seeking an IT Infrastructure Engineer to support, maintain, and optimize hybrid IT environments across our client portfolio. In this role, you will act as a senior technical hands-on engineer, serving as an escalation point for Tier 2/3 incidents, designing client network and cloud architectures, and executing client technology migrations.
- Health Insurance/HMO
- Enjoy unlimited MadMax Coffee
- Diverse learning & growth opportunities
- Accessible Cloud HR platform (Sprout)
- Above standard leaves
Key Responsibilities
- Client Infrastructure Operations: Build, deploy, and maintain cloud environments (Microsoft Azure / M365), hypervisors (Hyper-V / VMware), and on-premises physical servers.
- Network & Security Management: Support enterprise firewalls, switch stacks, wireless infrastructure, VLANs, site-to-site VPNs, and identity security baselines.
- Project Execution & Migrations: Lead network cutovers, cloud migrations, server refresh initiatives, and backup/DR disaster deployments.
- Escalation & Troubleshooting: Act as a high-tier escalation engineer resolving complex system, network, performance, and cross-platform issues.
- Documentation & RMM: Maintain documentation, centralized password management, runbooks, and automate monitoring/alerts through MSP PSA and RMM toolsets.
QualificationsCore Qualifications (Required)
- Work Availability: Ability to work standard US Eastern Time (EST) operating hours.
- Experience: 4+ years of hands-on experience in infrastructure engineering, systems administration, or network engineering—with at least 2+ years inside a Managed Service Provider (MSP) environment.
- Microsoft Cloud & Server: Proven mastery of Microsoft 365, Entra ID (Azure AD), Active Directory, Group Policy, and Windows Server (2016–2022).
- Network Engineering: Solid, hands-on knowledge of core networking concepts: TCP/IP, DNS/DHCP, VLAN routing, subnets, firewall rules (SonicWall, Fortinet, or Cisco), and IPSec VPNs.