Youth Worker Services

The Services required are set out as follows:

• To meet up with students who require intervention. To engage and interact to build rapport with students. To use counselling skills & techniques to encourage the discussions of emotions and experiences, so as to understand the educational macro- and micro-system of the students.

• To help identify precisely the underlying issues such as social or emotional disadvantages, discrimination, poverty or trauma, etc. for accurate planning of intervention measures in order to enhance students’ connectedness to school and build resilience.

• To appropriately address concerns or issues faced by students such as but not limited to stress, mental health, and socio-emotional well-being. To equip students with coping strategies to manage their concerns and apply them when needed.

• To act as mentors to provide guidance, motivation, emotional support, coaching and role-modelling to students.

• To customise engagement programmes at individual and group level for targeted students with agreement from the relevant stakeholders.

Examples of an engagement programme may include but not limited to:

a. planning for a bridging programme for long-term absentee to return back to class.

b. reflection-based and/or adventure-based activities that will contribute to positive student development and resilience.

c. provide an after-school care activities, after curriculum time to give additional engagement for at-risk students such as organizing a competition / games, problem-solving activities, cooking or singing workshop, etc.

• To conduct home visits with school staff, meetings with stakeholders and make referrals where appropriate.

• To monitor, follow up and communicate with stakeholders from within the school e.g. form teachers, school leaders, etc when required. Communication with parents and relevant external agencies will be on an invitation basis and/or in the presence of the programme in-charge education officer.

• To ensure proper documentation to record counselling and engagement activities for individual students including summary of cases under his/her charge to be submitted at the end of each week.

• To manage administrative load when working with external stakeholders / service providers in engagement of students and/or parents.

• To share counselling tips with teachers and other stakeholders at selected platforms at least once a term.

The candidate should also

• be able to engage students using current digital communication platforms e.g. whatsapp, Instagram, telegram, etc.

• be competent to handle the tasks and responsibilities assigned

• abide by the ethical standards for counsellors and continuously improve his / her professional practice through ongoing supervision and professional development;

• follow school’s Standard Operating Procedures with regard to consultation with and feedback to relevant school personnel on students counselled, dealing with parents;

• respect that the counselling records of students are the property of the school and that the records, both in hardcopy or softcopy would not be taken out of school at any time without permission of the school.

• comply with the Expectations of Instructors (Annex C). Failure to adhere to the Expectations of Instructors may result in Contract termination.

• sign undertaking to safeguard official information

Qualification, Skill & Experience:

The Personnel shall minimally have:

• At least a Diploma in counselling or psychology or equivalent

• Experience in counselling or School experience

• Skills and professional competencies to support students’ social, emotional, behavioural and personal development e.g. relationship-building, communication, emotional regulation, conflict management, engagement, etc..