ZAIN1888 - Quality Assurance Intern

About the Role
We are looking for a fresh graduate to join the Technology and Digital Innovation Department for a one-year internship contract under Zain Youth Program.

• Job Tasks and Responsibilities

• Assist in writing and executing software testing scenarios and test cases for mobile, web, and backend systems.

• Perform system integration testing (SIT), user acceptance testing (UAT), and regression testing based on business requirements.

• Document bugs, inconsistencies, and issues clearly and track them through resolution using tools like JIRA.

• Collaborate with developers, business analysts, and product owners to ensure product quality and alignment with user expectations.

• Contribute to QA reporting and dashboards and support testing automation efforts when applicable.

What We Need From You
Bachelor’s degree in computer science, information technology, engineering, or a related field.

Soft Skills:

• Attention to Detail

• Problem-Solving and Critical Thinking

• Strong Communication and Collaboration

• Time Management and Prioritization

• Curiosity and Eagerness to Learn

Technical Skills:

• Basic understanding of Software Development Life Cycle (SDLC) and QA methodologies

• Familiarity with testing tools such as JIRA.

• Knowledge of SQL for data validation and backend testing

• Understanding of APIs and Postman or equivalent tools

• Programming/scripting knowledge (e.g., Python, JavaScript) is a plus

Inclusive job statement:
We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long-term condition (for example dyslexia, anxiety, autism, a mobility condition or are deaf) and need us to make any adjustments, changes or do anything differently during the recruitment process, please let us know through the application form.

Workplace adjustments will be made on a case-by-case basis, but some (non-exhaustive) examples include:

• Providing extra time in assessments and interviews.

• Providing communication support such as a sign language interpreter during the interview.

• Providing interview questions in advance to the interview -this will only be considered as a reasonable accommodation for specific and verified individual requirements.

• Holding the interview/assessment in an accessible building.

• Holding interviews in different formats, such as over the phone or via a video call.